Hospitality Supervisor @ San Deigo Convention Center

The San Diego Convention Center is located on sparkling San Diego Bay in the heart of a vibrant downtown. Abundant, flexible space and five-star service make the San Diego Convention Center the meeting planner's choice for hosting major conventions, trade shows, meetings and special events. The San Diego Convention Center has 2.6 million sq. ft. to include 72 meeting/banquet rooms, eight exhibit halls, two ballrooms and a special events area - the Sails Pavilion, 138-seat capacity onsite restaurant and 36-seat bar, 8 concession stands in exhibit halls, 2 full-service kitchens, portable specialty services and 3 Starbucks lobby operations. Some of the many types of events offered at the San Diego Convention Center include the annual Comic Con and ESRI shows, full service plated dinners and buffet & reception events.

The Hospitality Supervisor - Concessions is responsible for ensuring that guests receive an exceptional
level of service by supervising Quick Serve staff and supporting the Quick Serve operations at all points
of sale. They will assign tasks and delegate responsibilities to Quick Serve Leads and will monitor
servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from
Sodexo Live!'s Quick Serve menu. Their top priority will be to ensure that the highest levels of
cleanliness and sanitation are maintained.

• Supervise and support Quick Serve staff in providing outstanding service to all
  customers.
• Perform duties according to Sodexo Live! procedure for opening and closing Quick Serve locations at
  start and close of business.
• Work with Warehouse, Culinary and Operations teams to ensure all points of sale are properly stocked and supplied.
• Assist in the training of Quick Serve staff; Observe, model and coach all guest service standards.
• Ensure that all Quick Serve workers are present, in proper uniform and that all are well groomed;
  Delegate and assign responsibilities.
• Ensure that responsible alcoholic beverage procedures are implemented and enforced throughout the
  venue.
• Be fully knowledgeable of Quick Serve menu items; Assist in educating concession staff and serve as
  an information resource for any questions they may have.
• Follow all Sodexo Live! practices for safe food handling and proper hygiene, including wearing
  gloves, keeping hair tied back, hand washing, cross-contamination, etc.; Perform duties in
  accordance with ServSafe guidelines.

Job Requirements

High school diploma or equivalent.
College degree or combination of education and work experience to support on-the-job
effectiveness.
1-2 years supervisory experience in a fast-paced foodservice facility preferred.
Ability to understand written and oral direction and to communicate same with others.
Ability to promote and participate in a team environment.
Ability to work independently and in a high stress, fast paced environment
* Must be able to speak, read, write and understand the primary language(s) used by guests who
typically visit the work location.

Other requirements:
Hours may be extended or irregular to include nights, weekends and holidays.
Must be able to work in extremes of cold to heat.
Must be able to exert well-paced mobility to maneuver quickly among different areas of the facility.

If you are interested in joining our team, please apply in person. Applications are accepted in Sodexo Live's Human Resources Office, Monday thru Thursday, from 9:00AM to 2:00PM. The Human Resources Office is located at the San Diego Convention Center, 111 West Harbor Drive. Please enter through the back of the San Diego Convention Center, locate the grey doors label "Contractor Entrance & Security" then proceed to the lower parking Level, where the office is near P1 parking.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

Job Type: Part-time

Pay: $24.00 per hour

Benefits:

• Flexible schedule

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Basic math: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person