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Role Overview
Put your passion for people to work and make a real impact on patient satisfaction!
Sodexo is seeking a General Manager 3 - Environmental Services / Custodial to lead our Environmental Service team at West Chester Hospital located in West Chester, Ohio. West Chester Hospital is part of the UC Health system. It is a Level III Trauma Center, a certified Primary Stroke Center and is designated as a Magnet® hospital for excellence in nursing care. As the General Manager of Environmental Service you will report to the District Manager and lead a team of 3 managers and approximately 50 hourly associates.
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What You'll Do
- have exceptional client service mentality and executive presence
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have 5 or more custodial or housekeeping management experience with 3 or more years director-level experience, preferably in a hospital environment
- are a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system
- are an expert in building and maintaining strong customer/client relationships
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management
- have experience effectively managing projects within agreed-upon timelines
- are proficient with computers and other technology
- have experience with vendor and contract management, as well as union and contract negotiations
- have strong financial acumen and budget management experience
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years