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Role Overview
Lead a team where engagement, productivity and innovation are born.
Sodexo is seeking an Environmental Services, General Manager at ECU Health Beaufort Hospital, a campus of the ECU Health Medical Center, in and around Washington, NC, one of eastern North Carolina's charming waterway communities on the Pamlico River. This hospital is part of the 9-hospital health system. This position will support this progressive organization by providing leadership for our Environmental team in the delivery of safe, sanitary and innovative services to our Patients, Customers and hospital Employees in a variety of settings. This Director will report to the Sodexo Environmental Services Client Executive for the ECU Health System. The successful candidates will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong floor care knowledge and computer skills desired.
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What You'll Do
- be responsible for driving client and patient satisfaction scores;
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
- work with the Environment of Care Committee and Infection Prevention Director;
- effectively manages the Unit Operating System; and/or
- support a diverse and inclusive workforce.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading and managing a team;
- have experience driving customer service and/or guest satisfaction results in a health care environment is preferred;
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
- are results and safety driven;
- have in-depth knowledge of housekeeping systems and procedures;
- have experience with vendor and contract management, as well as union and contract negotiations;
- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
- have 5+ years previous custodial / housekeeping or similar management experience in a hospital, health care experience preferred but not required;
- are proficient with computers and other technology.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years