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Role Overview
Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.
Sodexo's Healthcare Technology Management division is seeking a Field Service Biomedical Equipment Technician II to work with a highly recognized medical facilities group across The Northern California Area and surrounding areas. This is a remote role that allows you the flexibility to work from home when you are not traveling to sites.
Willing to travel to multiple sites in The Northern California Area with the possibility of some overnight requirements.
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The main role / responsibilities of the position will be to ensure all related biomedical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skills as well as strong technical skills and commitment to deliver excellent repair service in an expedient manner.
Position Summary:
Under supervision of the Account Manager/Site Supervisor and other senior technicians, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems, and instruments. A Field Service BMET II possesses the ability to troubleshoot, repair, and maintain a broad range of clinical inventory devices. Participates in and conducts on-the job training programs regarding technical, administrative, and customer service requirements.
*A valid driver's license and acceptable driver's license record check is required.*
What You'll Do
Position Summary:
Under supervision of the Account Manager/Site Supervisor and other senior technicians, inspects, repairs, maintains and calibrates a comprehensive range of clinical equipment, devices, systems, and instruments. A BMET II possesses the ability to troubleshoot, repair, and maintain a broad range of clinical inventory devices. Participates in and conducts on-the job training programs regarding technical, administrative, and customer service requirements.
- Troubleshoot, inspect, repair, maintain and calibrate a basic range of clinical equipment, devices, systems and instruments.
- Provide advanced support of equipment for direct patient care
- Interact on a routine basis with clinical health providers in the identification of technology based problems and solutions
- Solve organization-level customer service issues and complaints
- Prepare required documentation and reports
- Ensure regulatory compliance
- Financial responsibility for purchasing parts and service
- Demonstrate a safety mindset
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
The ideal candidate should have:
- Experience effectively repairing, maintaining and calibrating clinical devices related to General Biomed such as: Phillips Patient Monitoring Systems, Alaris pumps, EKGs, Defibrillators, and ESUs. (not all are required).
- Experience in a hospital or healthcare setting.
- The ability to make decisions regarding troubleshooting and repairing medical devices. Excellent communication, customer service and time management skills.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associates Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing maintaining and repairing clinical equipment within a healthcare environment
Minimum Functional Experience - 3 years of experience in electronic, mechanical or electro-mechanical repair in a health care technology setting