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Facilities Management Technology Manager

AT Sodexo
Sodexo

Facilities Management Technology Manager

Buffalo, NY / Remote

Returning UsersLog Back InUnit Description

Sodexo is seeking a Facilities Management Technology Manager

This is a remote role with the preferred candidate residing in the Eastern Standard time zone and able to accommodate European time zone meetings.

The successful candidate will:

  • Define and Articulate Product Vision: Clearly communicate the product vision, strategy, and roadmap, ensuring alignment with the overall business objectives.
  • Champion User Needs: Advocate for the needs of key end-users, ensuring that the product meets their requirements and delivers value.
  • Foster Product Culture: Create a product culture that is centered around innovation, customer satisfaction, and continuous improvement.
  • Measure and Analyze Product Performance: Track key performance indicators (KPIs) to measure product success and identify areas for improvement.
  • Possess a Long-Term Product Vision:

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  • Strategic Roadmap Management: Develop and maintain a comprehensive product roadmap that aligns with the long-term business strategy.
  • Proactive Problem-Solving: Anticipate potential obstacles and challenges, developing proactive solutions to ensure project success.
  • Agile Adaptability: Demonstrate flexibility and adaptability to changing market conditions and evolving customer needs.
  • Own the FM (Field Service Lightning, Experience Cloud for FM) IT product.
  • Ensure the product fully meets user expectations.
  • Lead the iterative development of the solution (design, configuration, development, deployment and support)
  • Work closely with the development team to ensure that the product is delivered on time, within budget, and to the desired quality standards.
  • Manage product backlog, plan iterations, and create user stories.
  • Assess value, develop use cases, and prioritize epics, features, stories, and themes to align with product strategy and maximize value.
  • Own the delivery of the product/solution.
  • Contribute to and align with the Global Platform strategy.
  • Drive consensus among stakeholders and make informed decisions about product features and priorities.
  • Prioritize the use of Salesforce Field Service Lightning's standard features to reduce customization
  • Translate the product vision into technical deliverables. Provide technical expertise to assess task complexity and suggest optimal solutions.

  • Is this the right opportunity for you? We are seeking candidates that have/are:

    • Education: Master's degree in computer science, Engineering, or a related field or equivalent experience
    • Experience: Minimum 4-5 years of experience as a System Administrator or Product Manager.
    • Technical Expertise: Extensive knowledge of Salesforce technologies including certifications: Salesforce Administrator, Service Cloud, and Field Service. Experience Cloud certification is a plus.
    • Project Management: Proven ability to manage multiple projects simultaneously.
    • Product Development: Strong Understanding of traditional product development lifecycles

    Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

    Not the job for you?
    At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.

    Working for Sodexo:
    Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path.

    #LI-Remote

    What We Offer

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

    • Medical, Dental, Vision Care and Wellness Programs
    • 401(k) Plan with Matching Contributions
    • Paid Time Off and Company Holidays
    • Career Growth Opportunities and Tuition Reimbursement

    More extensive information is provided to new employees upon hire.

    Qualifications & Requirements

    Basic Education Requirement: Bachelor's degree
    Basic Management Experience: 5 years
    Basic Functional Experience: 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

    Client-provided location(s): Buffalo, NY, USA
    Job ID: Sodexo-28716536
    Employment Type: Other