Job Listing: Concessions Manager @ Caesar Superdome Stadium and Smoothie King Arena!
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.
Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.
Location: We are seeking an experienced Concessions Manager for the Caesars Superdome Stadium in New Orleans, LA.
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The Caesar's Superdome is established as a premier destination for every type of event, and the grand structure builds on that legacy continually. From the biggest, most elaborate productions that thrill thousands to memorable intimate gatherings, the Superdome adapts and captivates. Located in the heart of the New Orleans Central Business District, the Superdome is among the most enviable venues in the nation. And with a stunning spot on the New Orleans skyline and its iconic design, the Superdome is one of America's most recognizable landmarks. It is the home stadium of the New Orleans Saints of the National Football League!
Principal Function:
The Concessions Manager is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering.
The Concessions Manager will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit's overall financial goals. They will maximize sales by ensuring that guests receive an exceptional overall experience and that service expectations are met or exceeded within all unit outlets.
Essential Responsibilities:
- Maximize Sodexo Live's Quick Serve revenue and operational excellence through implementation and oversight of systems and policies related to concessions operations.
- Provide leadership and direction to Quick Serve Supervisors, Leads and front line staff.
- Ensure that policies and procedures for processing customer transactions are adhered to.
- Contribute to goal of making Sodexo Live's #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.
Qualifications/Skills:
- Bachelors degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
- A minimum of 2 years of previous leadership experience within a diverse food and beverage environment, to include management of a large staff and focus on exceptional client and customer service.
- Venue catering/concessions experience and multi-site experience strongly preferred, as this position will have responsibility over multiple locations including cafes, coffee shops, bistros and convenience locations.
- Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
- Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.
Subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.