Job Listing: Catering Sales Manager
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members.
Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.
Location: We are seeking an experienced Catering Sales Manager for the Raleigh Convention Center.
The Raleigh Convention Center (RCC), Red Hat Amphitheater and Martin Marietta Center for the Performing Arts are bustling hubs for the culture, commerce, and technologies that make the Triangle one of the most admired and sought-after regions in the United States. Our modern 500,000 square-foot convention center includes a stunning granite lobby with dramatic windows and downtown views, an elegant 32,000 square-foot ballroom, and a massive exhibit hall, all with outstanding tech amenities and award-winning culinary delights.
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Red Hat Amphitheater offers an immersive entertainment experience with stunning views of the Raleigh skyline that includes elevated lawn seating, traditional outdoor seating, and premium box seats with food and beverage service.
Principal Function:
The Catering Sales Manager is responsible for developing, managing, and executing catering sales for events at the Raleigh Convention Center. This position involves working closely with clients, vendors, and event planners to ensure a seamless catering experience, while also achieving sales targets and ensuring customer satisfaction.
Essential Responsibilities:
- Develop and maintain relationships with key clients, meeting planners, and other industry professionals to maximize event bookings.
- Meet with clients to understand their event needs, catering preferences, and budget.
- Provide expert recommendations on menu selections, décor, and service options.
- Ensure the smooth execution of events, from the planning stages to the conclusion,
- Follow up with clients post-event to ensure satisfaction and build long-term relationships.
- Collaborate with other departments such as operations, sales, and marketing to ensure a cohesive approach to event execution.
- Liaise with outside vendors (e.g., florists, AV specialists, decorators) to arrange for services needed for events.
- Maintain accurate records of sales activities, client interactions, and event details in the CRM system.
- Handle all paperwork associated with event contracts, invoicing, and payment processing.
Qualifications/Skills:
- 3+ years of experience in catering sales, event planning, or hospitality management, preferably within a convention center, hotel, or large venue setting.
- Proven track record of achieving sales targets and successfully managing client relationships.
- Excellent communication, negotiation, and interpersonal skills.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and catering/event management software.
- Flexibility to work evenings, weekends, and holidays as needed for event coordination.
- A passion for customer service and delivering high-quality experiences
Other Requirements:
- Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.
Hours may be extended or irregular to include nights, weekends and holidays.
Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.
Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.