The Bartender is responsible for ensuring positive guest experiences while accurately mixing and serving alcoholic and non-alcoholic beverages. The Bartender will follow Sodexo Live! standards to ensure that product is of the highest quality in taste and appearance to satisfy guests and maximize bar revenues.
This position exists in diverse work environments, such as restaurants, convention centers, sporting and events arenas and other entertainment-related venues.
In addition to preparing and serving drinks per guest specifications, Sodexo Live! standards and state
guidelines for responsible alcoholic beverage service, the Bartender's core responsibilities will also
include cash handling, inventory counts, stocking, cleaning and organizing. In some environments they
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will also have responsibility for fulfilling beverage orders for fellow servers in a friendly and efficient
manner.
Bartenders are expected to be attentive to guest needs at all times and are responsible for creating and maintaining a welcome, comfortable and relaxed environment in which every guest feels important and
well-attended to.
Supporting Actions:
Team with Barbacks, where applicable, to apply consistent focus on the customer; Pay close
attention to detail in the performance of all tasks.
Participate in and foster positive team relations with wait staff, fellow Bartenders, Barbacks and
bar management.
When assisting customers, be courteous and professional in all interactions; Model Sodexo Live!
standards for guest service.
Greet each guest who enters the bar area; Take beverage orders directly from guests and/or
servers.
Deliver drinks to customers in a prompt and accurate manner; If applicable, retrieve and serve
customer food orders from the kitchen.
Follow all state and local guidelines for responsible alcoholic beverage service; Check
identification of guests to verify age requirements for purchase of alcohol.
Arrange bottles and glasses to make an attractive display and to merchandise bar offerings;
Utilize up-selling techniques as appropriate.
2
Demonstrate a thorough knowledge of food and beverage products, offerings, menus and
promotions.
Take initiative and be creative in resolving guest challenges and complaints; Involve a supervisor
only when previous methods have been unsuccessful.
Perform other related duties, tasks and responsibilities as required from time to time.
All staff members must pass and maintain a 10 year federally mandated background check.