Banquet Porter

The Banquet Porter will report to the Hospitality Manager - Banquets, and will also take direction from
Banquet Captains and occasionally from Catering Sales Managers. This position will typically work within
a Convention Center or other events venue environment and will occasionally work at off-site locations.

Responsibilities, Supporting Actions, and End-Results:

Supporting Actions:
Follow all Sodexo Live! uniform and grooming standards.
Attend pre-shift meetings and follow instructions from Banquet Captains and management; Ask
questions to ensure clear and complete understanding of event flow, needs and assignments.
Follow established procedure for time and attendance and taking assigned meal breaks.
Apply consistent focus on the customer and pay close attention to detail in the performance of all
tasks.
Participate in and foster positive team relations with wait staff, fellow servers, bartenders and
management.
Greet each guest who enters Banquets areas; Be courteous and professional in all interactions.
Demonstrate Sodexo Live! standards for guest service.
Perform other related duties, tasks and responsibilities as required from time to time.

Supporting Actions:
Transport necessary linen and equipment to event site as directed, to include tables, chairs,
podiums and other items; Assemble stages, dance floors and other set up needs as per Banquet
Event Order.
Ensure the correct and timely set up of all functions, as directed by Banquet Captains.
Maintain cleanliness throughout banquet function space, pre-function space, and storage areas,
to include carpets, walls, walks, doors, windows, heating/air conditioning units, etc.
Maintain banquet storeroom in a neat and organized manner.
Ensure rooms are stocked with appropriate supplies necessary for meetings or food functions.
Breakdown meeting rooms after the completion of function; Ensure that equipment and supplies
are stored properly.
Maintain banquet storage areas to ensure neatness, cleanliness, and organization.
Assist kitchen as needed with plate-up, transport of hot boxes, etc.
Checks banquet rooms for needed repairs and light replacement on a regular basis.
Vacuum carpets in hallways and public areas; Use shampooer as needed.
Remove garbage from banquet rooms.
Ensure that food service equipment such as chafers, heat lamps, etc. are set up and torn down
as instructed.
Take care in the handling and storage of all catering hardware, equipment, linens and serving
supplies needed for catering setup and event service.
Communicate as necessary with Catering Sales team, Kitchen, Stewarding, and Beverage
departments.
Ensure the disposal or safe storage of leftover event food as prescribed by the management or
Chef
* Confer with management regarding problems or issues in a timely manner so as not impact
service or timing of events.

Major Responsibility:

Maximize customer satisfaction and support banquet operations by assisting in
executing catered events and functions in accordance with Sodexo Live! standards, guest expectations
and specifications as per Banquet Event Orders and catering contracts.

End Results:

100% Customer Satisfaction is achieved; Sodexo Live! is recognized at the #1 Event
Hospitality provider. Quest Standards are achieved for all food safety and sanitation requirements.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.