Job Listing: Assistant General Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Assistant General Manager for the Raleigh Convention Center in Raleigh, NC.

• Ensure unit is compliant with company policies and standards at all times in all facets of the food and beverage industry.
• Teach, supervise, direct all department managers so operational needs (financial, staffing, product, uniforms, etc.) are met on a daily basis.
• Schedule management personnel.
• Determine appropriate levels of stand food, beverage and merchandise for opening events.
• Oversee vault balancing, change fund ordering, and petty cash reconciliation.
• Schedule armored car service for timely deposits of revenue.
• Interact with facility personnel to obtain operational needs (security, cleaning, maintenance, etc.).
• Assist HR in developing training standards for alcohol service, customer service, safety, harassment, etc.
• Work with Warehouse Manager on purchasing decisions in line with company required and "best" practices.
• Develop new and innovative menu items.
• Complete and maintain cost of sales analysis.
• Assist with construction or renovation plans and their execution.
• Work with client on sponsorship and promotions.
• Oversee weekly sales and cash, WOR, payroll and accounts payable/receivable.
• Supervise period end inventory process and troubleshoot when problems arise.
• Assure editorial role on all unit publications (newsletters, calendars, memos, etc.).
• Audit Worker Compensation Compliance.
• Ensure compliance with all health and safety regulations, laws and policies.
• Perform other related duties, tasks and responsibilities as assigned from time to time.

• 3-5 years previous operations leadership experience in a complex food service environment.
• Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
• Significant expertise in food and beverage management with a catering/concessions emphasis.
• Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
• Solid and proven track record for sales and leadership success.
• Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
• Tech savvy, with high proficiency in all Microsoft Office programs.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Keen ability to promote and participate in a team environment.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.