Build the future of the AI Data Cloud. Join the Snowflake team.

The Principal Program Manager, Data & Analytics Office will play a pivotal role in shaping and driving the strategic direction, operational efficiency, and scalability of the Data & Analytics organization at Snowflake. This leader will be responsible for executing high-impact cross-functional programs, establishing governance frameworks, and embedding change management practices to ensure data consistency, reliability, and alignment across the enterprise.

As a key influencer within the organization, this role will drive harmonization of data practices, enforce metrics alignment, and ensure the Data & Analytics team operates as a unified, high-performing function. This highly collaborative position interfaces across diverse data teams and business units, making it ideal for someone with a strong strategic mindset and operational execution skills.

• Oversee and optimize strategic programs across the Data & Analytics organization to enhance the influence and impact of data on business decisions. This includes:
  
  • Data Governance and Metrics Consistency: Implement governance models to drive consistency in metrics definitions, enforce change management practices around metric adjustments, and ensure alignment across teams.
  • Snow on Snow: Scale and optimize internal Snowflake-on-Snowflake programs for the data team to maximize the value of data in customer engagements and internal operations.
  • Documentation and Best Practices: Standardize reporting methodologies and BI tool usage for internal and external stakeholders, creating clear frameworks and documentation to promote transparency and accessibility.
  • Internal Customer Feedback: Oversee mechanisms such as NPS surveys, beta testing, and user studies to gather insights from GTM, Finance, and Data teams, fostering continuous improvement and engagement.
  • Hiring Consistency and Efficiency: Develop scalable, standardized hiring frameworks that promote consistency and operational excellence across all data teams.
  • Dependency Planning and Data Contracts: Own and manage inter-team dependencies by formalizing data SLAs and contracts, ensuring seamless collaboration across Data Engineering, Data Science, and Business teams.
  • Customer Zero: Drive initiatives for the Data & Analytics team to serve as early adopters ("Customer Zero") of Snowflake's internal products, facilitating feedback loops and product enhancements.
  • Training and Tool Standardization: Ensure uniform training and adoption of BI and analytics tools across the organization, fostering a consistent and repeatable data-driven culture.

• Establish and refine operational cadences, processes, and governance frameworks to ensure programs are scalable and repeatable, minimizing reliance on ad-hoc execution.
• Develop change management protocols for new tool rollouts, metric changes, and process updates to ensure smooth transitions and minimize disruption.
• Implement KPIs to measure program effectiveness, track operational maturity, and identify areas for continuous improvement.
• Serve as a strategic advisor to senior data leaders, providing insights and frameworks that enhance organizational efficiency and accountability.

• Partner with cross-functional teams, including Data Engineering, Product, Marketing, and GTM, to align data initiatives with broader company objectives and ensure cohesive program execution.
• Facilitate cross-team workshops, drive consensus on data and analytics priorities, and establish forums for ongoing knowledge sharing.
• Lead communication efforts to ensure program goals, milestones, and impact metrics are clearly articulated and well-understood by stakeholders at all levels.

• 10+ years of experience in program management, data operations, or related fields within a technology or data-driven organization.
• Demonstrated experience implementing data governance, metric standardization, and change management practices at scale.
• Strong organizational and project management skills, with the ability to manage complex programs and drive alignment across multiple stakeholders.
• Exceptional analytical and problem-solving abilities, with a results-driven approach to program execution.
• Excellent communication and interpersonal skills, capable of influencing leaders and fostering collaboration across teams.
• Passion for building scalable processes, embedding governance models, and promoting operational excellence.
• Familiarity with data analytics, engineering workflows, and BI tools is preferred.
• Experience working in high-growth environments with dynamic and evolving data needs is a plus.

• The estimated base salary range for this role is .
• Additionally, this role is eligible to participate in Snowflake's bonus and equity plan.