Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
Our product marketing team is looking for a Senior Product Marketing Manager to help customers tap into the power of AI and accomplish more by helping organizations adopt our AI powered tools.
You’ll develop messaging and programs to help customers understand our AI capabilities and how customers can use them to get more value from the Smartsheet platform. This involves showing customers the benefits of new capabilities and suggesting use cases they can solve with Smartsheet. You’ll also conduct research and use customer insights to help shape and influence our product roadmap and create compelling thought leadership and educational resources.
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You will report to our Director, Product Marketing located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
You will:
- Become expert in product use cases and target personas
- Serve as the voice of the customer internally by engaging in product discussions and translating customer usage and feedback into actionable insights and feature ideas
- Contribute to building overall strategy for infusing generative AI across the platform
- Partner with customer success, support, product, product led growth, education and other teams to drive adoption and realize value
- Identify which features and high value customer actions are the most relevant and impactful indicators for sustained engagement and retention
- Have a data driven mindset. Report on metrics and customer feedback to assess the health of onboarding and identify new initiatives and product opportunities
- Develop content and enablement resources, including training materials, pitch decks and whitepapers
- Help support partnerships with AI vendors
You have:
- 8+ years of marketing or product marketing experience.
- Experience with messaging and value proposition development
- Experience working closely with engineering and product management teams
- Ability to set priorities and manage multiple tasks, projects and deliverables in a high-growth environment.
- Experience managing campaign execution including strategy, planning, execution, and reporting.
- Strong collaborative and cross functional skills and able to work with multiple stakeholders to drive results.
- A user-centric mindset and a history of building trust and brand loyalty among users.
- Ability to work in the US on an ongoing basis
US Perks & Benefits:
- HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
- Stock - Restricted Stock Units (RSUs) for eligible roles
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer.
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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