Systems Administrator (SolarWinds)

Company Overview

SkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. Our focus is on enabling our clients to deliver their mission most efficiently and effectively – anytime, anywhere, securely. We combine technical expertise, mission awareness, and an empowered workforce to produce meaningful results.

As a SkyePoint employee you will be given the opportunity to support some of our nation’s most critical information systems by utilizing not only your existing cybersecurity skills and talents, but those that you will learn in your new role. In your new role as a cyber security professional, you will protect our customer’s most sensitive data and complex systems from all forms of threats including cyber-attacks, insider threats, rogue network devices, and malicious software and applications. You will work with a team of like-minded professionals to share and collaborate upon your ideas to improve the cybersecurity infrastructure, architecture, and configuration deployments. Your ideas and contributions will matter.

This is a contingent position based upon customer approval. 

Position Details and Responsibilities

Skyepoint Decisions is seeking a Systems Engineer with a strong background in SolarWinds to support the Diplomatic Security Cyber Mission (DSCM) program providing leading cyber and technology security experience to enable innovative, effective, and secure business processes. The successful candidate will be responsible for designing, implementing, and maintaining our network monitoring solutions, ensuring the optimal performance, security, and reliability of our IT infrastructure.   

This position will work a rotating hybrid schedule in Beltsville, MD. WEEK 1 - 2 days onsite, 3 days remote WEEK 2 - 3 days onsite, 2 days remote.

In this role, you will be responsible for:    

SolarWinds Implementation and Management:   

• Lead the design and implementation of SolarWinds solutions to monitor and manage network performance, availability, and security. 
• Configure and customize SolarWinds modules to align with organizational requirements. 

Performance Monitoring and Analysis:  

• Utilize SolarWinds tools to monitor and analyze network performance, identify trends, and proactively address issues. 
• Optimize SolarWinds configurations to ensure efficient use of network resources. 

Incident Response and Troubleshooting:  

• Respond to SolarWinds alerts promptly, investigating and resolving network incidents. 
• Collaborate with cross-functional teams to troubleshoot and mitigate SolarWinds-related issues. 

Security and Compliance:  

• Implement and enforce security best practices for SolarWinds, ensuring the integrity and confidentiality of network data. 
• Ensure SolarWinds configurations comply with industry standards and regulatory requirements. 

Documentation and Reporting:  

• Maintain comprehensive documentation related to SolarWinds configurations, processes, and procedures. 
• Generate regular reports on network performance, incidents, and SolarWinds utilization for management review. 

Training and Knowledge Sharing:  

• Provide training and support to IT staff on SolarWinds usage and best practices. 
• Share expertise with team members, promoting knowledge exchange and skill development. 

Qualifications

Required Qualifications:

• 9 years of overall years with a Bachelors degree; 7 years with Masters; 4  years with PhD. An additional 4 years of experience will be considered in lieu of a degree.  
• U.S. citizenship and an interim Secret to start and ability to obtain a final Top Secret security clearance.  
• Must be able to work a hybrid schedule.
• SolarWinds experience: a minimum of 5 years’ experience as a Systems Administrator with a specialization in SolarWinds. 
• In-depth knowledge of SolarWinds platform, modules, and best practices. 
• Strong understanding of network protocols, architecture, and security. 
• Experience in incident response, troubleshooting, and network optimization. 
• Familiarity with industry compliance standards and regulations. 
• Demonstrated excellent analytical and problem-solving skills. 
• Demonstrated effective communication and collaboration skills. 
• Must be a U.S. citizen.
• Possess one of the following certifications or the ability to achieve one prior to start:
  • CASP+ CE; CCNA Cyber Ops; CCNA-Security; CCNP Security; CEH; CFR; CISA; CISSP (or Associate); Cloud+; CySA+; GCED; GCIA; GCIH; GICSP; SCYBER; VCA DCV 

Preferred Qualifications:

• SolarWinds certification (SolarWinds Certified Professional - SCP or equivalent). 
• Previous experience in designing and implementing complex SolarWinds solutions. 
• Knowledge of scripting languages (e.g., PowerShell) for SolarWinds automation.

What We Can Offer You:

• At SkyePoint, we go B.I.G. (beginning in GRATITUDE) by recognizing all we have and giving back to our employees, families, and communities. It instills a positive mindset that permeates all we do. By beginning in gratitude, SkyePoint can continue to spread living in gratitude each day.
• Great Benefits: Several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, ST/LT Disability, Life Insurance, floating federal holiday options, and 401k matched
• Certificate Incentive Program: To promote professional development, we recognize and reward employees who obtain new certifications aligned with business needs.
• SkyePoint DoD SkillBridge Industry Partner Fellowship Program

• Flexible Work Environment

Compensation:

Salary Range: $122,000 - $149,000

The SkyePoint Decisions salary range for this position is a general guideline only. It represents an estimated range for this position and is just one piece of our total compensation package. 

Salary at SkyePoint is determined by various factors, including but not limited to location, work schedule, the candidate’s combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, market data and business considerations.

In addition to a competitive salary, SkyePoint offers benefits including a certification incentive program, PTO, floating federal holiday options, several insurance options including HMO and High Deductible plans with Health Savings Accounts [HSAs], Flex Spending Accounts [FSAs], Full Dental Plans, Vision, ST/LT Disability, Life Insurance, and 401k matched.

SkyePoint Decisions is an established ISO 9001:2015 and ISO/IEC 27001:2013 certified small business and appraised at CMMI Level 3 for Services and Development. We possess a common vision of excellence and foster a collaborative team culture built upon individual performance and accountability. We invest in our people and systems to create value for our clients. It is the SkyePoint Way. We are grateful for the opportunity to work with exceptional people and give back to the communities we serve. Our employees value the flexibility at SkyePoint that allows them to balance quality work and their personal lives.

Please be aware of recruiting scams and people claiming to be from SkyePoint Decisions. For more information, please see the Welcome Page of our Careers site.

Skyepoint Decisions is a participating E-Verify Employer. 

U.S. Citizenship is required for most positions.

Equal Opportunity Employer/Veterans/Disabled.