CO Salary Range: USD 22.04 - 24.04 per hour
The Digital Account Coordinator will support external clients and internal teams by ensuring accurate and timely entry of digital campaign orders. This entry-level role is designed to provide foundational knowledge of digital products, processes, and systems, with opportunities for future growth within the agency.
Key Responsibilities:
- Client Engagement:
- Enter and review client orders, ensuring completeness and accuracy before submission to Ad Ops.
- Respond professionally to client inquiries and resolve issues swiftly.
- Provide basic demonstrations for order entry and identify training needs.
- Order Management:
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- Verify campaign requirements for programmatic, social, and search campaigns.
- Identify and address missing components or creative issues.
- Manage and prioritize orders based on value and urgency.
- Communicate with internal teams about VIP orders and go-live deadlines.
- Collaborate with internal teams to ensure adherence to creative and production best practices.
- Understand and support digital reporting and analytics metrics.
- Send production tickets to third-party vendors and provide campaign updates.
- Act as liaison between vendors and clients.
- Minimum 1 year of experience with digital technologies, including social media, PPC, and programmatic solutions.
- Excellent communication skills, including grammar, copywriting, and phone etiquette.
- Ability to thrive in a fast-paced, dynamic environment and handle stressful situations professionally.
- Strong listening and problem-solving skills, with empathy for client relations.
- Proficiency in Microsoft Office; experience with Hubspot, Placements.io, Jira, or Zen Desk is a plus.
- Understanding of digital analytics and reporting tools is advantageous.
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!
About Us
Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 185 television stations in 86 markets affiliated with all the major broadcast networks; and owns Tennis Channel and multicast networks Comet, CHARGE!, TBD., and The Nest. Sinclair's content is delivered via multiple platforms, including over-the-air, multi-channel video program distributors, and the nation's largest streaming aggregator of local news content, NewsON. The Company regularly uses its website as a key source of Company information which can be accessed at www.sbgi.net.
About the Team
The life-blood of our organization is our people. We have a compelling story, a goal-oriented culture, and we take really good care of people. How good? Here is a glimpse: great benefits, open door policy, upward mobility and a strong desire to see you succeed. Ready to be part of a winning team? Let's talk.
The base hourly compensation range for this role is $22.04 to $24.04 per hour. Final compensation for this role will be determined by various factors such as a candidates' relevant work experience, skills, certifications, and geographic location. Full time positions are eligible for benefits that include participation in a retirement plan, life and disability insurance, health, dental and vision plans, flexible spending accounts, sick leave, vacation time, personal time, parental leave and employee stock purchase plan.