We are looking for people who share our passion for creating products that people love to use. In this role you will be working in a cross-functional team who values trust, respect and diversity.
To thrive in this role you are someone who works well in teams, enjoys collaborating and appreciates the importance of communication and feedback.
Description:
- You will support the training team with individualized customer inquiries about product functions or technical process modeling
- Together with the training team, you participate in the continuous improvement of the training material and content
- You will conduct internal Signavio product and BPMN training for our new colleagues
- You specialize in modeling and product topics by participating in internal projects
- You support the training team in setting up our e-learning platform
- You bring the knowledge you have gained from training and coaching back into the organization (e.g. in the form of feedback to product management or by expanding our knowledge database)
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Requirements:
- You are enrolled in a business administration, computer science or business informatics program
- You have a feel for customers and an understanding of challenges in a business context
- You have strong communication skills in spoken and written (English and German), you convey the product benefits of our software and provide targeted solutions
- You have the ability to put yourself in the customer's perspective, which helps you to implement important feedback to optimize our training offer within the framework of our Customer Success Strategy
- You demonstrate team strength and act as an internal interface to other departments
- You transfer your enthusiasm for business process management to our customers
- You have an affinity for IT systems
- You feel comfortable in dealing with international customers, colleagues and business partners
- You are willing to learn new things about our software products and services
- You bring in new ideas and existing knowledge and help Signavio to continuously improve
- At best, you already have experience in process management or a related business area and are familiar with modeling business processes using BPMN 2.0
Being part of a motivated team with flat hierarchies you know the importance of communication and feedback. You are appreciated for your engagement, your constructive input and your relentless drive to improve yourself, the product, and the company. We value your thoughts and ideas and will give you the freedom to push and implement them.
Are you a team player striving to work for an international company and be part of something big? Signavio is a great place to work with a young and energetic team.
Apply now and send us a copy of your resume!
*Do I need to meet all the requirements to apply?*
Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. In contrast, women/non-binary people will seek to match a much higher percentage of the requirements before applying.
We encourage everyone to apply and give us a chance to evaluate your skills and experience. We are all learning on the job, and although the listing above has been carefully compiled, we are also open-minded and interested to hear about the value you can bring to the role and Signavio.
*How can I demonstrate that I have particular needs in the application process?*
For people living with disabilities, chronic illnesses, or neurodiversity, adjustments and support can make a decisive difference in the application process. If you need any specific accommodations (tools, time, etc.) and feel comfortable disclosing this, please let us know.