Customer Technical Advocate

Key Responsibilities:

• Sales Presentations and Demonstrations: Deliver engaging sales presentations and conduct product demonstrations to showcase the capabilities and benefits of Siemens PCB design tools.

• Customer Success Management: Monitor multiple databases, consoles, and spreadsheets to track customer activity from marketing interaction through sales and deployment. Summarize and report customer activity for management.

• Customer Guidance: Guide prospects through the evaluation and purchasing process, offering expert assistance with the digital storefront, PCB design tool usage, and troubleshooting.

• Development of Evaluation Materials: Develop and provide high-quality demonstration and evaluation materials for PCB design products targeted at the Small & Medium Business (SMB) market.

• Best Practice Kits: Create "best practice" startup kits with standard tool configurations, templates, and guidelines to facilitate quick and effective tool adoption by customers.

• Team Collaboration: Collaborate with peers, ensuring seamless communication and integration of efforts across different regions.

Qualifications:

• Education: Bachelor's degree in a technical field or marketing.

• Sales Experience: Successful experience selling a technical product, either software or electronics hardware, is required. Experience in Customer Success Management is a plus.

• Office tools and software competency: Above average competency with Microsoft Word, Excel, and PowerPoint. Ability to work with data analytics dashboards.

• Technical Skills (not required but preferred)

• Hands-on experience with PCB schematic and board layout tools.

• Customer Focus: Demonstrated ability to understand customer needs, provide exceptional support, and build strong relationships with clients.

• Team Collaboration: Ability to work collaboratively with cross-functional teams and integrate feedback effectively.

• Communication Skills: Excellent written and verbal communication skills.

Ideal Candidate Attributes:

• Demonstrated ability to build strong rapport and credibility with customer organizations while maintaining a company internal network of contacts.

• Desire to broaden exposure to the business aspects of the technical design world.

• Ability to work independently and proactively with minimal direction and supervision.

• Ability to effectively influence people at any level.

• Enjoy contributing to the success of a great team.

• Enjoy helping and motivating others to be successful.

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software.

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday

The salary range for this position is $87,600 to $157,700 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's work location as well as additional factors, including job-related skills, experience, and relevant education/training. Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: www.benefitsquickstart.com. In addition, this position is eligible for time off in accordance with Company policies, including paid sick leave, paid parental leave, PTO (for non-exempt employees) or non-accrued flexible vacation (for exempt employees).

#LI-EDA

#LI-EW1

#LI-HYBRID

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.