About ShiftKey
ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.
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The role
We're looking for an experienced QA Manager to lead and inspire our growing QA team. You'll oversee the QA strategy for our Marketplace app, managing skilled QA Engineers while focusing on employee development through coaching, career growth, and continuous professional development. You'll optimize our test and release processes for both web and native mobile applications, playing a crucial role in driving continuous quality improvement with cost-effective, reliable testing processes that align with our business and quality goals.
If you're passionate about quality assurance and people development, and ready to make a tangible impact on a fast-evolving product, we want to hear from you!
Where you'll work
We are looking for someone based in Warsaw to work from our office, but we are also open to remote candidates. We offer a flexible hybrid work model, where office presence is encouraged when needed for task requirements and team collaboration, while still supporting a balanced approach between home and office work.
What you'll be doing
- Managing the assignment of QA professionals to Engineering squads to ensure continuous testing and on-time, effective product delivery that meets business priorities.
- Supporting the QA Director and other QA leaders in defining the QA strategy and actively helping QA Engineers and Software Engineers implement it.
- Providing squads with expertise in testing and quality assurance, offering guidance on testing-related topics.
- Contributing to the delivery of risk-driven, cost-efficient quality management solutions based on data and quality metrics analysis.
What you'll need
- At least 7 years of experience in QA, including 2-3 years in team or test management and 3-4 years as a QA individual contributor; prior line management experience is strongly preferred.
- Experience in introducing new tools or processes in the QA field.
- Experience in testing web or native mobile applications across all levels (frontend, backend, API, database).
- A theoretical understanding of how to introduce automation at various test levels.
- Hands-on experience with agile development methodologies.
- A constructive and open-minded communication style, with the ability to adjust communication to different audiences.
- Comfort with giving and receiving feedback for mentorship and self-improvement.
- Ability to lead by example and motivate teams to work in a continuous improvement mindset.
- Willingness to set up or improve efficient testing and release processes.
- Understanding KPIs and the ability to track and monitor the quality of IT solutions.
Perks of working for Shiftkey
- A high-growth, friendly, and engaging work environment with the potential for career development opportunities.
- Above standard paid time-off policy.
- Remote work option (we meet up once per quarter) or work in the office, whatever works for you!
- Modern office, overlooking Vistula River with recreational facilities.
- Private Medical Care.
- Sport Card.
- Life Insurance.
- Latest work equipment.
#LI-Hybrid #LI-AT1
Our Commitment to Diversity
ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.
EEO Statement
ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com