Supervisor, Network Provisioning
North Carolina, USA • South Carolina, USA • Virginia, USA • West Virginia, USA Req #2111
Tuesday, September 24, 2024
Segra is searching for a dynamic and experienced Supervisor, Data Provisioning.
Role Overview:
The Data Provisioning Supervisor provides direct support to the Data Provisioning Engineering team. Which includes management of individuals, assignment of tasks, and process development. This position has working knowledge of SEGRA Networks, Transport, IP and Ethernet Networks to be utilized in management of the team in delivering carrier class network services to SEGRA customers. Additional duties include representing the Service Delivery team in various committees designed to plan, evaluate, & incorporate new equipment/markets into the network.
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Required Qualifications:
- Minimum of 5 years of experience troubleshooting higher level network hardware and provisioning
- Minimum of 3 years of experience with Ciena equipment
- Minimum of 1 year of supervisory experience in customer provisioning
Preferred Qualifications:
- Ideal candidates will have a CCNA, CCNP, or Six Sigma certification
- BS Degree preferred or equivalent experience
- 8+ years in network operations environment or related job.
- Extensive understanding of either the Data or Transport disciplines. leadership and problem solving skills necessary.
- Telco experience a plus.
- A strong knowledge of Microsoft Applications. Provisioning and techinical knowledge required.
- Knowledge of management principles and practices; personnel supervision and development
- Telephony technologies
- Knowledge of IP networking, routers, switches and other associated peripheral equipment for customer networks
- Knowledge of Ethernet services defined by the Metro Ethernet Forum (MEF) such as ELINE/ELAN.
- Knowledge of optical transport technologies DWDM/OTN, and SONET/TDM.
- Proficiency using Microsoft Applications
- Excellent written and verbal communication skills
About Segra:
Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:
- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Other details
- Job Family Engineering
- Pay Type Salary