Network Data Analyst II
Kansas City, MO, USA Req #2037
Wednesday, September 25, 2024
Segra is searching for a dynamic and experienced Network Data Analyst II.
Role Overview:
The Network Data Analyst is responsible for maintaining the company's on-net/near-net building list which leads to future sales opportunities. Will assist the Director of Network Strategy in ensuring that the 500K+ list is accurate. This role is also responsible for generating and auditing Service Level Agreement (SLA) Service Delivery and Assurance reports. This role will drive reduced monthly expenses as it pertains to SLA Credits awarded to Carrier customers.
Required Qualifications:
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- Minimum of 3 years of experience in data analysis, preferably network-focused within a NOC or a data center
- Must be proficient in Excel, especially with pivot tables and working with large data sets (thousands of rows)
Preferred Qualifications:
- Telecommunications industry experience is highly preferred
- A background in SQL is preferred but not required
- Experience with OcularIP is highly preferred
- Bachelor's Degree preferred
- Proficient in MS Office Suite
- Experience communicating with upper management preferred
- Ability to drive projects with minimal supervision
- Ability to hold others accountable
- Operate with a sense of urgency
- Familiarity with Segra's Network data in OcularIP, SegraOne, Change Manager, GIS, TTS preferred
- Familiar with Carrier Master Service Agreements and the performance requirements associated with each customer preferred
About Segra:
Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.
Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.
Benefits Overview:
Segra offers a very robust benefits package to our full-time employees, some of which include:
- Medical, dental, vision insurance
- Life insurance
- 401(k) match
- Tuition and gym reimbursements
- Vacation/PTO, paid holidays, floating holidays
- Volunteer days, parental leave
Our Commitment to Equality:
Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Other details
- Job Family Strategic Initiatives
- Pay Type Salary