SCHNEIDER ELECTRIC
is looking for a new colleague located in Budapest
for the position of:
Virtual Services Sales Representative - Finnish speaking
Schneider Electric™ creates connected technologies that reshape industries , transform cities and enrich lives . From the simplest of switches to complex operational systems , our technology , software and services improve the way our customers manage and automate their operations . Schneider's purpose is to empower all to make the most of our energy and resources , bridging progress and sustainability for all : https://www.youtube.com/watch?v=dux6kG13QWM
The future is electric & digital - and we are shaping it !
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Great people make Schneider Electric a great company and we are currently hiring for a Virtual Services Sales Represantive for our Service Hub in Budapest to lead and support our teams in different countries.
Scope of the position:
This role is responsible for maximizing installed base Services revenue for an assigned portfolio of Accounts (Existing
Customers and/ or Service Partners). Person in this role should:
• Deploy sales activities remotely (e.g. phone, Internet, e-mail systems and social media etc.)
• Develop and maintain relationships to grow the Services new business revenue from the Installed Base.
Main mission:
- Maximize services revenue by establishing, building, and nurturing relationships with assigned accounts.
- Manage and develop the accounts by proposing tailored solutions to assigned accounts as business opportunities
- He/she will have the motivation to increase the number of Service Plans (traditional and digital) in their assigned accounts.
Key Responsibilities:
Manage assigned accounts
- Develop customer account plans to maximize business growth through assigned accounts (Platforming & Coverage Execution).
- Deploy all sales actions to maximize (farm) the installed base services with customers assigned.
- Research contact and identify/plan key initiatives
- Develop and maintain relationship with existing customer and Services Partners to identify the scope of work, estimate and sell SE Services offers to meet or exceed assigned profitable sales target
- Keep update the data of Accounts & Installed Base of the customers on bFO/bFS
- Proactively contact customers and educate them on the complete Service offers
- Utilize products/solutions/services and account management knowledge to educate customers on application advantages and the benefits that can be gained
- Secure customer satisfaction overseeing all ongoing activities with the customer
- Delivers Service proposals to customers, follows up, and closes them by interacting with the customer
- Present Services value proposition through digital platforms & webinars
- Engaging with customers on digital platforms (LinkedIn) and being an active user
- Report on order intake of assigned accounts - Quote and close deals for SKU based standard Services offers (spare parts, renewal contracts)
- Lead sales cadence meetings with assigned services partners with focus in maximize services business in assigned accounts, develop and support sales strategies, and exceed assigned sales quota
- Report accurate monthly order forecasting
- Create new sales opportunities by analyzing the current and potential needs of the assigned accounts
Build and manage Services Opportunity Pipeline General
- Analyze & qualify opportunities in Bridge Front Office (Schneider's Sales force based Opportunity management tool) and secure a healthy pipeline
- Meet daily goal for outbound sales calls to support existing customer base and identify and pursue new opportunities with assigned accounts.
- Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaigns, FSR leads and CCC/other sales leads
- Develop up & cross-selling between Line of Businesses service offer
- Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities
- Create and manage untapped services opportunities on assigned accounts through data driven tool (Account Cockpit / DOF)
- Document all records of customer history in BFO.
- Respond on-time and on-quality to On-demand requests from the customers
Key Success Factors:
- Proactive account management through Services solution and pipeline generation on assigned accounts.
- Meeting and exceeding monthly, quarterly and yearly sales quota
- Close collaboration with Outside Services Sales for complex on-demand sales
- Managing all customer demands in the fastest way by ensuring customer satisfaction
- Improving customer account data quality
- Regular collaboration with Services Operational Marketing Leader for thorough understanding of Demand generation plans, country Installed Base profile and associated services offer available and to be launched in the next months.
- Maximize customer intimacy, seeking for information about customer priorities, company growth initiatives and proposed SE services offers Understand competition's proposal within assigned customers and identify potential gaps versus our proposal in order to highlight SE benefits
What qualifications will make you successful ?
- English language knowledge
- Finnish language knowledge
- Experience in customer facing role and /or sales
- Bachelor degree
- Strong communication skills
- Ability to multitask effectively
- Ability to understand customer needs and translate it into operational requirements
What we offer :
- Life & Accident insurance
- Health fund & Voluntary pension fund contribution
- Home office allowance
- Annual bonus based on performance
- Global Family Leave
- WESOP (World Employee Share Ownership Plan ), the opportunity to become a shareholder in the company
- International, empowering environment with a very welcoming and friendly team
- Cafeteria and Medicover Health Insurance Package
- A company culture that encourages raising questions and ideas , to make an impact
- Real career opportunities locally & globally , lots of training opportunities
- Large visibility over other departments ( Planning , Front Office, GSC Performance, etc ...)
- Lots of international networking
Who will you report to ?
Virtual Sales Team Manager
See what our people have to say about working for Schneider Electric : https://youtu.be/6D2Av1uUrzY
You know about us , so let us learn about you ! Apply today !
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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