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UPS Field Service Representative

AT Schneider Electric
Schneider Electric

UPS Field Service Representative

Dublin, Ireland

FSR job spec

Schneider Electric has a great opportunity for the right person to join our team as a Field Service representative (FSR).

Purpose of Job:

To perform, installation, commissioning, maintenance, and repair services for Schneider Electric's complete range of Secure Power product lines, which includes but is not limited to UPS, STS, PDU, Battery solutions, Digital and Environmental monitoring systems, the candidate will be expected to be familiar with all aspects of the Power systems.

Duties and Responsibilities:

- Provide outstanding Customer service.

- Installation: Typically, this will be overseeing a team of subcontractors and ensuring their work is compatible with Schneider Electric's specification. There will be occasions when the candidate will be expected to perform an installation service.

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- Commissioning: The candidate must be prepared to commission a complete system.

- Maintenance / Repair: The candidate will be expected to complete planned and unscheduled maintenance on the Schneider Electric product range.

- Always seek business opportunities to promote the business growth.

- Advise customers on best practice, new services, and upgrade opportunities.

- 24x7 on Call: The candidate will need to be prepared to attend customer sites at short notice to perform diagnosis and repairs when they have completed training as part of on call rota.

The candidate will be part of a team reporting to the Secure Power Team Leader and will be required to travel to the customer site to perform their tasks, the applicant must be willing to travel and stay away from home from time to time - depending on the location and duration of works. As the Schneider Electric installed base will need to be supported countrywide. The candidate must have good communication skills as they will be interacting with a wide range of people.

Skills Required:
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
  • Verifiable hands-on technical work experience required.
  • You must have an Electrical/Electronic Engineering Diploma/Degree.
  • Product specific training will be provided at Schneider Electric's training centres in France; the candidate must be able and willing to travel to these locations.
  • Experience of Schneider Electric products advantageous.
  • Relevant experience working in an electrical environment would advantageous.
  • Must be able to perform duties receiving only general guidance with respect to overall objectives.
  • Must comply with all safety policies, practices, and procedures
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Must be able to stand, walk, and sit for extended periods of time
  • Must be able to communicate (speak and hear) effectively to various intellectual levels.
  • Must be able to lift and carry heavy objects up to 50 pounds
  • Clear verbal and written communication skills.
  • A valid full driver's license.

Our offer to you:
  • You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities
  • Optimal support on your career path through regular training opportunities
  • A dynamic and personal atmosphere, working with a global energised team
  • A company culture that encourages performance and cooperation
  • An attractive compensation package including the comprehensive fringe benefits expected of an international company


At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

Please submit an online application to be considered for any position with us. This position will be posted until filled.

You know about us, so let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Client-provided location(s): Dublin, Ireland
Job ID: Schneider_Electric-https://careers.se.com/jobs/83283?lang=en-us
Employment Type: Other