JOB DESCRIPTION:

Objective/Mission:

With a permanent position working for Schneider Electric Regional Execution Platform (REP), Delhi, The UPS Application Design Senior Engineer role is both Pre & Post order mainly dedicated to Datacenter business and E-house (O&G and MMM) segments.

During the Pre order phase, the primary task is to work with Tender Managers and support to increase SE market share and revenue within specific Partner/End-user, using technical solution design and implementation through the application of SE UPS solutions with dedicated calculations supporting choice of each solution.

Post order the role is heavily focused on the delivery of Solution orders the SE organization has secured. The Expert will be responsible for all aspects of the technical elements of a solutions order, whilst working closely with Project Manager and Technical Leader of the project. The aim of the role being to deliver a best in class UPS technical solution using robust and vigorous design tools and processes.

• Understand customer power backup needs and propose suitable UPS solutions during offer stage
• Perform Design and Technical documents for customer approval during execution stage.
• Prepare necessary design calculations, customized testing & commissioning test documentation. technical elements of any O&M Manual, etc.
• Support Project Technical Lead to integrate UPS system in the overall design and delivery scope
• Participate in customer technical meetings for design review and approval
• Will be responsible for all aspects of the technical elements of a solutions order, whilst working closely with Project Manager and Technical Leader of the project. The aim of the role being to deliver a best in class UPS solution to customer

• Perform customer FAT testing and Level-2 support
• This position is responsible to provide professional services for Schneider Electric customers and technical support/training for service partners, including technical site analysis to resolve customer issues and to perform field service duties on Schneider Electric's complete range of UPS products and solutions.
• Participate and lead in proactive team efforts to achieve departmental and company goals.
• Perform consulting services at customer site as well as over the phone.
• Work with customers, contractors, service partners, other members of the team, Sales Partners, Tech Support, and Manager to resolve escalated problems.
• Document all required information for each site visit performed.
• Manage installation projects as well as unit replacement when necessary.
• Educate Schneider Electric customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as Schneider Electric.
• Must comply with all safety policies, practices, procedures, and cybersecurity

• More than 10 years' experience within UPS industry or similar.
• Professional technical bachelor or equivalent by experience
• In-depth knowledge of electricity/electronics principles and codes
• Strong and demonstrable customer skills
• Very good knowledge of MS Office and being computer literate
• Good understanding of Schneider Electric
• An entrepreneur who is flexible and has a positive attitude.
• Excellent listening & communication skills, ability to influence others and to build strong business networks
• Proactive and open-minded personality with passion to work
• Must take international travel 50% of the time

• Bachelor or Master's degree in university or similar qualification in Electrical Engineering
• English language fluent mandatory
• More than 10 years of experience in UPS solution
• Experience in performing design calculation for UPS selection and propose solution as per project and customer requirements
• Experience in any competitor range of UPS , Schneider (Secure Power) UPS range experience is an advantage
• Battery sizing calculation and selection ranges
• Confirmed experience writing FAT/SAT Test protocols, Site installation, Testing and Commissioning
• Willingness to travel up to 50% of time
• Thorough understanding of all aspects of UPS systems, key components and its applications for IT/Data Centers/O&G/Buildings segments
• Experience in the production of design documentation & its associated process review.
• Understanding and experienced in project's business and environment
• Excellent written, verbal and interpersonal skills
• Understanding of Power Systems / IT products and services

• Communication with all levels of management in verbal and written form.
• Ability to read, interpret technical specifications and able to review drawings
• Good problem-solving skills.
• Customer service orientated.
• Proficient computer skills including MS Word, MS Excel and MS Access,

• Understands implements and complies with company HSE policies.
• Manages individual priories and deliverables with SID Environment
• Actively encourages a safety and environmentally conscience workplace.
• Complies with the company standards.
• HSE company statistics meet targets.

• Implementation of international ISO 9001 Quality, ISO 18000 HSE and ISO14000 environmental standards
• Fully respect to Safety standards during all project execution