We are seeking a dynamic and experienced Customer Satisfaction and Sr. Quality Transformation Manager to join our team. The ideal candidate will be responsible for safeguarding the quality excellence during change management and drive the continuous improvement projects. The change management projects are those industrial transfer projects, new offer launching projects and significant production line transformation projects.
What will you do?
• Act as subject matter expert (SME) to support the industrial transfer project team with the best knowledge of quality requirements along the full cycle of the projects.
• Perform audits as per the global quality guideline and provide the go/no go decision. Follow up the action plan and validate proof before green light is awarded.
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• Ensure all critical issues and safety risks are mitigated at gate of mass production to ensure zero safety and regulatory risk.
• Act as continuous improvement leader in assigned critical quality project to improve quality performance.
What qualifications will make you successful?
• Bachelor's Degree in relevant field; Master's Degree preferred.
• 5+ years of experience in GSC functions, such as CS&Q, Project Management, Supply Chain / Logistics Management experience etc.
• Strong quality mindset with a passion of working hands-on with authority and ability to work under pressure.
• Quality professional skills of PPAP, APQP, six sigma black belt and XFMEAs and other continuous improvement tools.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Up to 50% travel
If you are passionate about driving quality transformation and customer satisfaction initiatives and possess a strong track record of delivering impactful results, we encourage you to apply for this exciting opportunity.
Join us in shaping the future of customer satisfaction and quality transformation within our organization!
Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us: http://se.com/us/careers .
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric. https://youtu.be/C7sogZ_oQYg
Who will you report to?
VP, GSC-NAM Customer Satisfaction & Quality
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.