Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning, and work-life integration - we're a great place to work and we are continually striving to be the best place to work!

Your Role - Magic happens when you bring great people together!

• Provide front and back office pre-sales technical support for the End User Commercial organization.
• Visit customers (End Users and associated consultants, EPC, System Integrators) where there are qualified opportunities.
• R ecommend and design a competitive architecture (Advanced on Industrial Automation Solution -PLC/ Scada) and recommend system implementation that optimally meets the customer needs and requirements.
• Introduce and promote the complete Industry Business Architecture (from End to End) offer in terms of strengths and weaknesses and possibilities.
• Advanced knowledge for the market trends for digitalization and Industry 4.0
• Build demos to help the customer visualize the main solution concepts (proof of concept - POC)
• Provide recommendations & support in terms of migration from or interconnectivity with the Industry Business Legacy offer.
• Develop /influence the relationship with consultants, EPC, and system integrators to be armed in early detection opportunities and support Spec in the Tender Documents.
• Develop and write the required technical proposal document and validate the proposed commercial documents.
• Opportunity follow-up and lead Generation supporting the Growth of the Software families.

1. Minimum 4 year Technical Support, Sales and/or customer service experience preferred;
2. Previous sales/Solution Architecture experience an advantage
3. Have Advanced knowledge according to the specialization if needed (Automation, PLC , HMI , AVEVA Edge ,AVEVA plant, Wonderware System Platform and Unified operation center)
4. Fluency required in English and the language of the country he/she supports (English fluency is mandatory in case of constant required contact with a Regional Advanced Support Center)

• Working software and Scada knowledge essential;
• PC skills (Microsoft, Windows, ERPs)
• Strong verbal and written communication skills are required
• Demonstrate a flair & understanding of customer support issues, flexibility, and an ability to learn quickly;
• Excellent problem-solving abilities, aptitude to understand and explain technical information, interpersonal, communications and time management skills;
• Ability to develop and maintain customer rapport;