For our Operations Services Departement, we are hiring a well experinced Services Sales Manager - Virtual Sales.

Reporting to the National Services Sales Director, He/She will be responsible of building and developing a high performing team of Virtual Services Sales Representatives (VSSRs) spread across the country, focused on flow transactional & partner led services business, fully integrated into our Services commercial operating model.

He/She will Lead and drive our team of Virtual Sales representatives to successfully deliver on customer satisfaction, order targets, accurate forecasting & expected business mix with respect to the Strategic priorities.

He/She will partner and create conditions of trust with all sales forces within and beyond Services Business Unit (e.g. drive transactional & service attachments selling efforts with Products or Channel BUs).

• Lead by example in ensuring safety standards are applied.
• Attract, recruit, onboard, develop, motivate and manage a robust and high performing Virtual Services Sales team while controlling voluntary attrition.
• Manage team skills & behaviors to match business needs and market evolution.
• Drive a lean and agile organization.
• Improve customer facing time (>80% virtually) in his/her team to boost productivity and customer engagement.

• Manage the sales target to achieve expected growth with End Users and Channels.
• Support business and commercial transformation from reactive to proactive & sustainable by leveraging platforming and coverage processes with a strong focus on recurring revenues growth
• Develop Account VSSR profiles, to develop relationships & accounts with their assigned
  customers portfolio, and to proactively identify opportunities
• Develop Lead VSSR profiles to manage & follow actively leads & opportunities coming from our different Demand Generation Engines or Sales & Marketing Automation activities.
• Develop and grow key relationships with customers and channels.
• Work closely with the Product BU Account Managers & Regional Services Sales leaders to maximize business opportunities.
• Secure a minimum margin level by leveraging DOA process and margin guidelines.
• Collaborate with the relevant Operations and Tendering Managers to ensure excellent collaboration, margin control and a smooth transition between order and execution phases.
• Digital & recurring offer attachment to drive within his/her team and with customers nurturing recurrent business.
• Ensure effective and accurate usage of BFO by Sales force, monitor pipeline review through BFO dashboards.
• Collaborate with the Marketing function to support growth through data-driven demand generation initiatives.

• 4 years college degree or equivalent work experience, 5 years technical sales experience, outside or Virtual Sales Manager or CCC experience is an asset.
• Consultative sales experience and mindset.
• Good Proof of leadership experience, excellent communication, interpersonal and organizational skills.
• Ability to strategize and drive change successfully, strategic thinking and problem solving.
• Ability to build a sustainable and reliable relationship with customers and internal stakeholders.
• Strategic & Business leadership potential : concise, structured, forward thinker, influencer
• Matrix environment >> Influence, Team player, Bridge builder, Challenging
• Hands on & drive - fill gaps as needed !
• Business ownership : weekly & monthly business tracking / forecasting
• Knowledge of Schneider Electric service offers throughout the Asset Management Life Cycle or other Service knowledge in more digital industries (an asset)
• Builingual (an asset)

• Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more.
• Inclusive Environment: diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves.
• Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement
• Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.