The candidate will play the role of a ServiceNow Developer on the ServiceNow Platform Team within the organization of Schneider Electric. This position requires the candidate to be an expert in ServiceNow design and development principles that enables them to collaborate within a team. The candidate should be able to receive requirements, suggest solutions, and develop using ServiceNow best practices. The candidate will join an existing team to continue the expansion of ServiceNow throughout the Schneider Landscape. The candidate will primarily focus on the following ServiceNow Modules: HRSD, HR Enterprise Lifecycle Management, and ESC Service Portal.
Responsibilities:
Receive, Document, and Develop requirements for the HR Lifecycle event & HR Transitions project
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Follow architecture governance structures, methodologies, and compliance activities to maintain regulatory compliance with enterprise ServiceNow standards
Provide technical guidance, perform peer code reviews, and ensure software development best-practices are used to develop and fulfill requirements
Take part in scrum development activities for complex requirements & project activities
Take part in issue resolution within ServiceNow Modules used at Schneider Electric
Create/maintain API & data integration processes between ServiceNow and other services
Work with Enterprise Service Bus (ESB) and Integration Platform as a Service (iPaaS) technologies in conjunction with ServiceNow
Collaborate with ServiceNow Support concerning issues and other technical aspects of the ServiceNow platform
Knowledge and Skill Requirements:
Proven experience in understanding & capturing business requirements, streamlining complex business / IT processes, and help manage / deploy ServiceNow capabilities / features in an agile manner
Good leadership skills coupled with exceptional judgment and tact.
Understanding of the ServiceNow best practices for development & configuration
Ability to translate requirements into an enterprise solution, break it down in User Stories with a clear deployment roadmap
Excellent knowledge and experience developing in JavaScript and on the ServiceNow Platform
Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into actionable target requirements
Deep technical proficiency while the ability to keeping an eye on the bigger picture and future management of the ServiceNow Platform
Ability to identify, prioritize, & weigh different development options, while balancing business, cost, and technology priorities
Contributing to and driving global technology standard proposals and filing exceptions as required
Excellent knowledge of infrastructure technologies, architectures, standards & processes, and a good understanding of infrastructure engineering processes
Strong verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
Good relationship building, facilitation & influencing skills, and experience of leveraging these on business leadership contexts
Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
Working on Agile / Scrum development process
Qualifications
Bachelor's Degree in Computer Science or equivalent
Experience within different modules within ServiceNow; i.e... ITSM, HRSD, ITOM, CMDB, CSM, & Service Portal Development
3+ years of hands-on development experience on ServiceNow platform overall
1+ years of hands-on development & configuration on the ServiceNow Service Portal
Should have worked on at least 1 end to end implementation of a ServiceNow module
- Certifications:
Certified ServiceNow Administrator
ServiceNow Developer Certified (preferred)
Schedule: Full-time
Req: 00904R