Service Project Manager

Mission:

Manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services). L ead project team (Design, Planning, Purchasing, Contract, On-site implementation, etc.) and ensure customer satisfaction, safety compliance and financial performance. Manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.

What will you do?

-Lead the project Launch

• Project hand over with tendering team, ensure Order Manager book project properly within ERP including invoicing plan
• Schedule validation and preparation of project planning and clear milestones, set-up project organization/team and responsibilities definitions
• Risks analysis and potential change order identification
• Organize Internal kick off meeting and customer kick off meetin

• Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till completion
• Animate the communication within the team (Order Manager, FSR manager, Planner, etc.)
• Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights
• Systematic review of deviations against specifications

• Is accountable to ensure full safety for involved parties all along project Execution
• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, etc.) to ensure consistent execution
• Understand project's contractual scope or additional requirements, be pro-active to generate change order to improve GM. Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
• Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project. Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles
• Cost Management and accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition
• Conduct, if necessary, Lessons Learned session with Sales and Tendering team to share feedbacks and provide inputs for continuous improvement
• Anticipate book to bill forecast estimation based on upcoming projects

• Contratto a tempo indeterminato;
• Flessibilità sul lavoro;
• Lavoro entusiasmante in un'azienda internazionale, con opportunità di guidare e contribuire a diversi progetti collaborando con team interregionali;
• Formazione speciale personalizzata in base alle esigenze e agli obiettivi di carriera;
• Opportunità di sviluppo sulla base di chiari percorsi di carriera, per crescere attraverso l'esperienza e l'esposizione;
• Un ambiente in cui i dipendenti hanno pari opportunità di raggiungere il loro massimo potenziale, a seconda delle prestazioni e delle aspirazioni personali;
• Programma di congedo familiare globale;
• Mensa.