About the company
Work and grow your career at Schneider Electric!
Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability - we call this Life Is On. Grow and expand your career at Schneider Electric! Our goal is to provide digital energy and automation solutions for energy efficiency and sustainability. We combine the world's leading energy technologies, real-time automation, software and services into integrated solutions available in homes, buildings, data centers, infrastructures and industries.
We are committed to our core values: #innovation #equality #sustainability. For more information about us, click on https://www.se.com/ww/en/purpose/
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Join us, be part of creating a sustainable future with Schneider Electric's energy and digital solutions! Great people make Schneider Electric a great company - and we are now looking to expand our team with a Service Planner Intern.
What you will do:
The Service Planner Intern is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools, instructions and order details are made available to the Field Services execution workforce and that the closest, qualified FSR (Field Service Representative) is scheduled for the job to meet customer requirements and Schneider workforce optimization. This role interacts with end customers so the Field Services Planner must have strong communication skills.
Your main responsibilities include:
- Check/enrich Work Orders to be scheduled in bridge Field Services (bFS) or in other Schneider systems
- Urgency / requested date, customer information, correct installed base, scope of work, T&C, time to execute
- Work Orders are created automatically or by Order Management or Technical Support (CCC)
- Prepare/prioritize the interventions in backlog, based on customer type VIP Gold / Strategic / non VIP, contracts with SLAs, customer availability, spare part and FSR or subcontractors' availability
- Assign all possible work orders at least for next 3 months, determining best date/timing balancing customer requirements, delivery of material needed, and skilled/certified FSR availability, while maximizing FSR utilization rate by minimizing travel, idle and overtime, combining multiple interventions to the same or nearby locations when possible.
- Communicate proactively with customers, confirming the intervention details and reminding to FSR the constraints (safety requirement and equipment, permit to work, site access, timing, report, de-briefing with customers...)
- Monitor the smooth execution of the interventions, rescheduling/cancelling if required, supporting remotely FSR on visit/calendar management, maintaining Work Orders data quality (like Billable info, Install product, planner deviation)
- For non-connected external technicians only, complete the work orders on their behalf (time entries, deviation, site intervention report...)
- Animate/Participate to regular meetings with Field Services Execution team (Short Interval Meeting, Sales & Operations Planning), building improvement plan based on weekly/monthly dashboard (like optimizing scheduling, reducing deviations, anticipating internal/external capacity need).
What we need from you:
- Ongoing university studies in Hungary, in the Mechanical field (Electrical engineering) or Technical Management Msc.
- Possible commitment for at least 1 year with minimum 1-year active student status
- Advanced English and Hungarian knowledge (fluent speaking and writing), as you will be part of an international team
- You have advanced digital skills, experience with MS Office with strong focus on Excel skills, you are eager to discover and learn new digital tools as well
- You have an analytical and critical mindset, with high interest in finance/controlling related topics
- You have a tolerance for monotonity
- You have good communication and problem-solving skills, and consider yourself a team player
- For this position it is essential to have attention to details
- It is a plus if you have already gained some work experience in this field
What we offer:
- Flexible and hybrid working schedule: minimum 20 hours/week or more, with a possibility of home office, (1-2 times/week availability in the morning hours, flexible to your schedule)
- Gross salary: 1900 HUF/hour
- We provide a laptop for your work
- Working at one of the most sustainable corporations in the world
- Opportunity to learn with the guidance of both experienced and junior members
- International, diverse environment and a company culture that encourages raising questions and ideas - to make an impact
- Real future career building opportunities locally & globally
- Working directly with international and multicultural teams in an international company
We are looking forward for you to join our team!
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.