Experimented FSR will share and provide technical instruction and guidance to new and less experienced FSR. He will perform warranty and recall work. Test circuits and equipment utilizing various tools and machines such as computers, software, workstations, circuit diagram, etc. Analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.

FSR must be available to: respond to emergency calls and for intervention, maintain service equipment, tools and documentation, and identify sales opportunities.

Any intervention will have to be prepared and performed in total respect of safety guidelines (prevention plan, protection equipment ...)

RESPONSIBILITIES

Comply with Safety and cyber security policies, practices and procedures

Perform Startup/Commissioning on Schneider Electric product & possible competition equipment.

Perform Preventive, scheduled and unscheduled Maintenance on equipment

Analyze and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer

Analyze and explain reports results to customers and management

Certification & accreditation could be required vs Business and Country regulations.

Proactive participation to team collective initiatives & management meetings to achieve departmental and company goals (SIM1)

Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..)

Support planners, coordinators, project manager to get good customer site condition understanding

Escalate quality or technical issue detected on field

Understand Ecostruxure offer and provide technical explanation to customers

Use all digital tools designed for SE FSR

Track Installed Base (serviceable assets)

Advise customers on different opportunities to optimize its install base and create lead generation business opportunities

Perform basic audits of customer's electrical systems and equipment (MPS walktrough)

Perform Field Services Operations by providing best in class customer experience and promote Schneider signature

Lead groups of people (other technicians) in order to accomplish technical and safety requirements

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Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if you fit the following requirements:

Associate degree in electrical/electronic, mechatronics or electromechanical engineer with at least 3-5 years of related experience

4-5 years equivalent experience in a related field, or equivalent combinations of education and experience. Preferible experience in r epair and maintenance of electrical equipment (UPS single phase, UPS three phase, Lead acid batteries, PDUs ) or experience in Supervision of electrical installations and quality compliance.

The job requires to stand, walk for extended periods of time + to lift and carry heavy objects up to 50 pounds

B1 driver licence

English as second language (intermediate to advanced degree)

Incorporated to the "Junta Técnica de Ingeniería y Arquitectura"

Strong Customer orientation mindset

Strong Technical knowledge on Schneider Electric Products and Serviceable Asset

Strong Technical knowledge and proved experience on electrical variables and quality indicators, electrical diagnosis, electrical performance test, troubleshooting, predictive and preventive maintenance, electrical Norms and Standards. Knowledge on uninterrumptible power systems (UPS) single and three phase, small and large units (more than 500KW)

Network and PLC skills desirable

Willingness to learn new competencies (Technical, Digital, soft skills...)

Collaborative attitude with internal entities (Planners, In side Sales, Technical Support...)

Use all digital tools designed for SE FSR

Leadership attitude and teamwork

Office Competencies Excel, Word, Power Point

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success - on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Schedule: Full-time
Req: 008WET