The Quality Systems Engineer is responsible for developing, implementing, and maintaining the quality management systems (QMS) across the plant and modular data center operations. This role will emphasize training teams on quality processes and implementing continuous improvement initiatives that ensure compliance with industry standards and customer requirements. The Quality Systems Engineer will drive a culture of quality through proactive problem-solving and collaboration across departments.
Key Responsibilities:
1. Quality Management Systems (QMS) Implementation:
- Develop, maintain, and improve the QMS in accordance with ISO 9001, AS9100, or similar standards.
- Ensure all QMS processes are followed, updated, and effectively implemented across plants and modular data centers.
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- Monitor and audit compliance with internal and external quality standards.
2. Training and Development:
- Lead the development and delivery of training programs for plant and modular data center personnel on QMS, quality standards, and industry best practices.
- Provide training on root cause analysis, corrective actions, and quality tools (FMEA, 5 Whys, 8D, etc.).
- Conduct regular training to upskill employees and ensure a strong understanding of quality systems and their implementation.
3. Continuous Improvement:
- Work with cross-functional teams to drive continuous improvement initiatives aimed at reducing defects, rework, and scrap.
- Use tools like Kaizen, Lean Six Sigma, and statistical process control (SPC) to identify and implement process improvements.
- Participate in Kaikaku or other large-scale process re-engineering projects to improve quality.
4. Problem Solving and Root Cause Analysis:
- Lead problem-solving teams to investigate quality issues, identify root causes, and implement effective corrective and preventive actions.
- Track the effectiveness of corrective actions and ensure lessons learned are incorporated into the QMS.
6. Document Control and Reporting:
- Manage the documentation of quality processes, procedures, and work instructions within the QMS.
- Report on quality performance metrics, including non-conformances, scrap rates, customer returns, and supplier quality issues.
7. Internal and External Audits:
- Lead and support internal audits to ensure adherence to the QMS and prepare for external audits (e.g., ISO certification).
- Coordinate with external auditors and regulatory agencies as required.
Key Qualifications:
- Bachelor's degree in Engineering, Quality Management, or related field.
- 3-5 years of experience in quality systems engineering, preferably in a manufacturing or prefabrication environment.
- Strong knowledge of QMS standards (ISO 9001, AS9100).
- Experience in training, process implementation, and continuous improvement.
- Proficiency with quality tools (FMEA, 8D, SPC).
- Excellent communication skills for cross-functional collaboration.
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