What will you do?

• Manage Customer complaints
• Manage customers expedite request of stock items, tracking and POD copies
• Complete and submit credit request per instructions provided by the project managers
• Debit and resolution tracking
• Shipping and Warranty Claims, Return to sender, reorder etc.
• Entering projects for the pricing increase in the tracker
• Generating and maintaining reports from various systems
• SCR pushing for approval at the different levels
• Adding escalations from level 1 to the escalation sheet when approved by the supervisor

What qualifications will make you successful for this role?

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if:

• CET or equivalent electrical education/experience preferred
• Proficient in Office365 (Excel, Word, Outlook, Teams) , Adobe Acrobat, Salesforce (bFO) and experience with ERP systems
• Effective communication and organizational skills
• Detail-oriented and capable of multitasking
• Ability to work independently with minimal supervision
• Bilingualism (English/French) to facilitate collaboration with our teams, clients and stakeholders at the provincial and international levels.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

# recentgrad

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.