We are seeking an Order Experience Digital Product Owner to join our team. This person will be responsible for defining and delivering innovative digital features that enhance the customer ordering experience and therefore drives business growth. It involves extensive collaboration with cross-functional teams, including Digital Customer Relationship (DCR) domains, UX design, domain marketing, and customer support, to ensure that our product meets the needs of customers while aligning with the overall business strategy.

Main responsibilities

1. Product Strategy and Vision, in collaboration with OX domain team:

• Develop and communicate a clear vision and roadmap for the OX-SD applications that aligns with business objectives and customer needs.
• Understand market trends / competitive analysis, and user behaviors to gather insights and inform product direction.
• Stay current with trends, technologies, and best practices to innovate and enhance product functionality.

2. Backlog Management:

• Create and maintain a prioritized product backlog that reflects stakeholder and customer priorities.
• Contributes to the management & prioritization of new Ideas/Business Requirements from request to delivery
• Conceive detailed user stories and acceptance criteria, focusing on user experience, technical feasibility, and business impact.
• Facilitate backlog grooming sessions with the development team to ensure clarity and understanding of items.
• Drives the regular Functional Analysis of new Ideas/Business Requirements under review and collaborates with the Platform Owner to understand technical compliance, feasibility, and scalability

3. User Journey Optimization:

• Map and analyze the end-to-end user journey to identify pain points and opportunities for improvement in the ordering experience.
• Collaborate with UX designers to create wireframes and prototypes, ensuring the usability and accessibility of the application.
• Define key features such as product user management, integrations, etc.

4. Cross-functional Collaboration:

• Act as the primary liaison between stakeholders (domain, DCR, customer support) and internal and external technical teams to align on product requirements and deliverables.
• Provide regular updates to stakeholders on product progress, timelines, and any potential changes to the scope.
• Encourage collaboration and feedback from all team members to ensure that diverse perspectives are considered in product development.

5. Development and QA Collaboration:

• Work closely with development teams to clarify requirements, resolve issues, and ensure timely delivery of features.
• Participate in sprint planning, review, and retrospective meetings, advocating for the customer's perspective and product goals.
• Collaborate with QA teams to develop testing strategies (including non-regression testing), define success criteria, and conduct post-launch evaluations for features.

6. Performance Monitoring and Analytics:

• In collaboration with the operations team, define and track key performance indicators (KPIs) such as conversion rates, average order value, customer retention, and site performance.
• In collaboration with the domain team, analyze user engagement and behavior data to inform product decisions and experimentation, such as A/B testing of features and user interfaces.
• Understand customer feedback and promote new features to secure efficiency and constant evolution

What qualifications will make you successful for this role?

• Bachelor's degree in computer science, Information Technology, or a related field, with 5+ years of relevant work experience.
• Strong understanding of Agile methodologies and experience working in a Scrum environment.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and collaboration skills to work effectively within a team and across departments.
• Certification in Product Management or Agile methodologies (e.g., Certified Scrum Product Owner) is a plus.
• Familiarity with DevOps and CI/CD methodologies and practices,
• Deep knowledge of ordering platforms, web solutions, API, UIaaS, GSC processes, ERP, and related technologies.
• Understanding of SAP technologies such as IDOCs, BAPIs, RFC, EAP PI/PO, SAP Cloud Platform Integration, and modules such as FI/CO, MM, SD, PP would be an advantage

What will you get?

We adapt to you:

With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities.

We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.

Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most.

Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences.

Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid).

We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one.

We take care of you:

With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more!

From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best.

Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs.

We empower you:

With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally.

We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program.

We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores.

You will have life insurance for your protection.

We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more.

With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services.

Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment.

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Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

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