What do you get to do in this position?

• Define and execute the Customer Satisfaction & Quality strategy, project quality plan, offer quality roadmap, and quality targets for your portfolio of offers.

• Drive approval for

• Manages the complete scope of Quality actions (in marketing, design, manufacturing, supply chain, services...) for your offers to improve the customer experience and ensure quality, reliability, and safety.

• Ensures that the proper information is provided to relevant stakeholders in case of offer evolution, quality problem, and/or withdrawal managing with countries and customer.

• Ensure the application of quality and reference processes and challenge the organization to manage quality risks.

• Drives risk management using the quality methods and tools such as FMEA, FTA, 8D, etc.

• Gather and analyze data on product problems, customer cases, and product returns and cost of non-quality using as an input to evolve offer quality roadmap/plan

• Support Front Office to manage major customer issues.

• Drives the Quality problems resolution, decides on stop of delivery and derogation.

• Lead structured problem solving and prevention (8D) with cross-functional teams (Engineering, Marketing and Manufacturing) and manage customer communication with countries and customers.

• Execute customer visits to gather market trends, follow up on field tests and translate the results into actionable requests in the program backlog.

• Represent Quality and provide data for your offers in the Board of Change and Offer Safety committee(s)

• Ensure the coordination of plant quality teams to guarantee the best quality in manufacturing and foster prevention

Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if:

• BS in Mechanical, Industrial and Electrical Engineering preferred
  
  Minimum 8 years Manufacturing, Quality or Industrialization experience
  
  • Strong problem-solving skills and demonstrated ability to analyze and articulate technical problems.
  
  • Working knowledge of fundamentals and practice of quality in product design and implementation in manufacturing
  
  • Experience with 8D methodology, 5 Whys, Cause/Effect Analysis, FMEAs...
  
  • Proven experience in Project Management
  
  • Ability to acquire state-of-the-art industry knowledge related to company's products
  
  • Domestic and international air travel is required (when possible)

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer. Click to find out more about working with us: http://se.com/mx/carreras .

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

https://youtu.be/C7sogZ_oQYg

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Schedule: Full-time
Req: 0095AQ