슈나이더 일렉트릭 은 다양한 산업군에 걸쳐 에너지의 안전성 , 신뢰성 , 효율성 , 생산성을 높일 수 있는 혁신적 통합 솔루션을 제공하는 세계적인 에너지 관리 전문기업입니다 . 1836 년 프랑스에서 설립되어 오랜 역사를 거치며 폭넓은 분야에서 기술력을 쌓아왔으며 전형적인 하드웨어 제조 업체로 출발해 , 소프트웨어 기반의 솔루션 업체로 성공적으로 성장해 왔습니다 . 사업 분야는 크게 송 / 배전 등 전력 분야인 에너지 관리 (Energy Management) 와 산업 자동화 (Industrial Automation) 사업부로 나누어져 있으며 , 전 세계 15 만 명 , 한국 지사에서는 약 440 명의 직원들이 함께 일하고 있습니다 .

지속가능성 은 슈나이더 일렉트릭의 목적 , 비즈니스 , 문화 및 운영 모델의 핵심 요소입니다 . 슈나이더 일렉트릭의 솔루션은 에너지를 효율적으로 관리함으로써 지속가능성을 높이는 사업구조를 가지고 있습니다 . 에너지 관리 및 자동화 분야서 쌓은 노하우를 기반으로 , 고객사에 기업 에너지 효율화 및 탄소중립 전략적 실행의 파트너가 되는 것을 큰 목표로 하고 있습니다 .

Job Description

1. Manage Leads and Customer Requests

• Manage leads with a focus on contract renewals and upselling recurrent business.
• Grow and manage a portfolio of proximity accounts, including end-users, electrical contractors, OEMs, panel builders, and distributors.
• Prioritize the sale of service plans and turnkey projects to meet or exceed sales targets.
• Handle inbound calls and emails to support the existing customer base.
• Maintain up-to-date knowledge on cross-selling tactics and service offerings.
• Build strong collaboration with field sales representatives and Inside Sales counterparts.
• Contribute to Inside Sales Best Practice development and mentor newer team members.
• Develop new contact points and potential accounts via demand generation activities, campaigns, and marketing activities.
• Quote and close deals for standard services (e.g., spare parts, renewal contracts).
• Cultivate relationships with uncovered accounts and upsell opportunities.

• Analyze and qualify opportunities in the Bridge Front Office (bFO) tool, ensuring a healthy sales pipeline.
• Maintain accurate data in the systems (bFO).
• Meet daily goals for outbound sales calls to follow-up on customer requests and leads.
• Foster new customer contact points via marketing campaigns, leads from field sales representatives, and other channels.
• Document all customer interactions in bFO.
• Promote up-selling and cross-selling of services between Line of Business offers.
• Transfer product sales opportunities to Account Managers or Product Virtual Sales teams when needed.
• Collaborate with services and product teams to satisfy customer needs.
• Provide accurate monthly order forecasting.

• Education: Diploma, Associate, or Bachelor ' s degree in Electrical Engineering or a related field.
• Experience: 1-2 years of experience in Virtual or Outside Sales, Services Representative roles, or in Call Center technical support/customer care.
• Skills & Competencies:
  ◦ Strong communication skills, both written and verbal, with stakeholders.
  ◦ Proficient in CRM software, such as Salesforce.com.
  ◦ Strong proficiency in MS Office applications.
  ◦ Ability to manage customer relationships and prioritize tasks.
  ◦ Good English language skills (written and spoken).

• 업무 환경 (유튜브 채널): https://www.youtube.com/watch?v=qBdvq1lKguA&t=3s
• 회사 소개 페이지: https://www.jobkorea.co.kr/Super/schneider-electric
• 네이버 블로그: https://blog.naver.com/schneiderkor

• 조직 문화 : https://www.youtube.com/watch?v=0BG3eppdNIw