IT Support Graduate - Notting Hill VIC

• Join us at Schneider Electric as a Graduate in IT Support
• Previous experience with Microsoft 365 and Endpoint management highly regarded
• Location in Notting Hill VIC, plus benefits

About Us



Schneider Electric is a global specialist in energy management and automation. We are dedicated to supplying our customers with safe, reliable, and sustainable energy solutions. We invent technologies that will transform the places where we live, work and play. Our technologies ensure that Life Is On everywhere, for everyone at every moment. Our Mission is to be the trusted partner in Sustainability and Efficiency.

About the opportunity:

The IT Support Team are a dynamic, enthusiastic, and talented team with varied levels of experience and are on site providing Level 1-2 IT support to our employees (approx. 25-300 people).

We support a wide variety of IT platforms and implementations, from employee laptops to factory automation systems with value-based professionalism and leading-edge solutions.

This is a customer facing position located in our Notting Hill VIC office and is solutions focused in supporting our diverse group of users.

As an IT Graduate, you will utilise your knowledge of Microsoft 365 online and offline applications as well as Endpoint management on a daily basis.

Key responsibilities:

• Assist our Tech Partners with support requests including desktop related technical assistance via telephone, web, emails, MSTeams, and walk-up's
• Log all reported IT requests and assist with basic Level 2 troubleshooting, escalation, or resolution as part of the incident management process
• User administration, remote technical trouble shooting
• Hardware setup, software installation, purchasing
• Coordinate, escalate and work with other IT support teams, business partners and service managers across regions

About you:

Our ideal candidate is someone who gets excited by innovation and they will be self-motivated and professional, with the ability to confidently interact face to face.

Key skills and experience:

• Tertiary qualification or Cert IV in Information Technology is required
• Previous experience providing IT equipment solutions and fixes

• Ability to communicate in a clear, concise, and professional manner (in person or via phone)
• Windows 10/11 operating systems, mobile devices, anti-virus, wireless, Microsoft 365
• Willingness and ability to work public holidays and weekend support duties
• Excellent relationship management and customer service ethics

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.

Benefits of Working for Schneider Electric



The list is long but importantly we offer a competitive salary package, access to our employee share plan and salary continuance insurance. Additionally, we offer all our employees a chance to build your career within our global organization. With our game changing 'Open Talent Market' you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips.

• Flexibility at Work and Global Family Leave
• Option to participate in our Share Program, with discounts and company contribution for employees
• Potential opportunity to purchased further annual leave
• Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes
• Continuous training on Schneider products
• Exposure to a market leader in sustainability and automation
• Global support at your fingertips
• Working in a well-balanced team and inclusive environment

We are a great place to work, and we are continually striving to be the best place to work, join us and see how!

You must submit an online application to be considered for a position. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.