Your mission?

Join Our Team and Make an Impact on Customer Experience!

• Boost customer first mindset within our teams: Act as a driving force behind our "Customer First" initiatives ! Create an internal website to spread the voice of our customers. Animate our internal communication channels. Share valuable customer insights, create engaging posts, and produce content that sparks conversations within the organization about our customers' needs and experiences.

• Dive Deep into Feedback: Analyze customer feedback from various perspectives and present actionable insights to our teams. Inspire them to take meaningful steps toward improvement and elevate our customer experience to new heights!

• Stay on Top of Customer Concerns: Be proactive in monitoring customer alerts and complaints. Your close follow-up will ensure that every customer feels heard and valued.
• Shape the Future: Play a key role in preparing our Yearly Satisfaction Survey. Your contributions will help us understand our customers better and refine our approach to meet their expectations.
• Be a Customer-First change-agent at our side: Contribute to specific projects to improve the customer experience concretely in our processes and tools.

Our ideal candidate is:

Customer Centric: You truly believe that being customer first brings incredible value.

Enthusiastic and Ambitious: You have an enterprising attitude and a passion for success. You can work autonomously as to be part of a team. You love to take initiative's and you really want to have a concrete impact 😊.

Analytic: You love analyzing data so that to detect and propose relevant actions, recommendations.

Communication: You've mastered the art of communication, both with colleagues to foster collaboration, and online, via social networks or other communication channels.

Language: You are fluent in English, proficiency in Dutch or French is an asset.

Education: You are currently studying for a bachelor's or master's degree in Marketing, Communication or Business Administration.

Tools & Digital: You have a good knowledge of Excel. You love digital tools and are curious about AI. Design skills is an asset, being able to create some visuals for SOME, using Canva or other tools. Have you already created your website / managed a website? This will be the cherry on the cake!

The recruitment process:

1. An exchange with the recruiter

1. An exchange with your tutor

Ready to Take the Next Step?

At Schneider Electric, we believe in fostering a culture of growth and innovation. When you join us, you'll be part of a supportive and collaborative team that encourages your professional development. We provide comprehensive training and mentorship to help you excel in your role.

If you're ready to embark on an exciting journey with us and make a real impact in the world, apply now to join our team! Together, let's create a brighter future and unlock your full potential at Schneider Electric!

We are thrilled to receive your application and are looking forward to reviewing it!

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.


Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.