Job Description: Service Representative - Power Services
• Comply with Safety and cyber security policies, practices, and procedures.
• Perform Startup/Commissioning, Repair and Preventive maintenance of asset and system supplied.
• Analyze and explain reports results to customers and management.
• Certification & accreditation could be required vs Business and Country regulations.
• Proactive participation to team collective initiatives & management meetings to achieve departmental and company goals (SIM1)
• Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc..)
• Support planners, coordinators, project manager to get good customer site condition understanding.
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• Escalate quality or technical issue detected on field.
• Use all digital tools designed for SE FSR
• Track Installed Base (serviceable assets)
• Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
Qualifications
Skills and Experience:
• Electrical/Electronic Engineering background
• Handson field experience on MV switchgear, Transformers, LV switchgear, Protection relays, Metering, Networking & Power monitoring software
• Project Management Skills
• Partner Handling experience
• Business Mindset
• A customer mindset and a people orientation.
• Excellent relationship skills and the ability to communicate effectively with executive leaders and customers.
Schedule: Full-time
Req: 009017