• Ensures completeness of required parameters for order entry.

• Reply to customers asking for their order status and expedite

• Regularly updates self on product and process developments

• Escalate out of his boundary issues to manager

• Provide and generate individual and team reports

• Reports to manager of possible areas for improvement

• Ensures that orders are entered accurately

• Clarify or verify order details to customers or field sales engineers

• Follows the order entry process set

• Anticipates and foresees order entry requirements of customers based on purchase order details

• Adheres to Service Level Agreement set by the department, if not exceeds

• Accurately create or generate the needed quotation

• Provide accurate pricing details

• Provide accurate catalog number and accessory details

• Provide necessary notes for exemptions or conditions

• Read and understand specification documents or one line drawings provided by the customer

• Provide complete submittal proposal to customer

• Ensures that correct drawings will be provided to the customer

• Coordinate closely with Field Sales Engineers regarding order or job updates

• Monitor orders entered in the system

• Coordinate with the planner to make sure the order is scheduled based on the requested ship date

• Coordinate with other department such as shipping, credit analyst, application engineers, and customer service to assure that order will be scheduled or expedited as per customer request

• Submits reports like quote logs, expedite report as per District office request

• Other duties and responsibilities that may be assigned from time to time

Qualifications

Who would be successful?

• Candidate must possess at least a Bachelor's/College Degree in Engineering preferably ECE, EE, ME or related

• Order Entry & quotation exposure

• Customer Service, Order Management

• Specific Knowledge/Ability:

Has work experience or related experience in a customer service environment

• Knowledgeable in one line diagram & specs reading

• Organizational skills required for carrying out his/her daily duties particularly in terms of time and priorities

• Close attention to detail, follow-up, extreme sense of urgency and perseverance

• Knowledge of computer systems and experience in data entry

• Proficient in written and oral communication capabilities using US English

• Up-to-date knowledge of the Order Management and Expedite System

What's in it for me?

• Global family leave

• Comprehensive medical coverage for employee and dependents

• Worldwide Employee Stock Ownership

• Flexible work arrangement

...and more!

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€36bn global revenue

150 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

Video Link: https://youtu.be/J0cFSdFpI24

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schedule: Full-time
Req: 009231