HR Employee Experience Advisor with French and English (m/f/d)
Mission:
At Schneider Electric, you will contribute to solving the climate crisis and accelerating the energy transformation that our planet urgently needs. You will work among colleagues with very diverse personal and professional experiences, united by a vision of a better world.
Location & commitments:
- full-time job,
- Warsaw (office at Konstruktorska street),
- hybrid model.
Your IMPACT:
- Be first point of contact for Schneider's Electric employees when it comes to HR questions and issues, manage employees' cases
- Communicate with employees (phone, chat, self-service) and process their requests in systems
- Communicate with stakeholders, country subject-matter experts to solve queries
- Research required information using available resources and business acumen to provide employee with the solution
- Constantly learn and use new knowledge to delight customers
- Identify improvement areas
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Your Profile:
- Knowledge of Spanish is an advantage (nice to have)
- 2 years' experience in Customer Care or Shared Services Center
- Problem solving attitude
- Influence and convince skills
- Passion about customer care
- Ability to work under time pressure
- Team-working skills and change-agent personality
- Pro-active attitude and innovation spirit
Languages:
- Fluent French and English, with very good level of written and oral communication
Our Offer:
- EXCITING JOB in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share,
- DEVELOPMENT - the opportunity to gain valuable work experience in a supportive team of professionals,
- ONBOARDING TRAININGS to help you find your way in our company,
- WIDE CHOICE OF BENEFITS - private medical care, life insurance, sports card, performance bonus, benefits cafeteria with the possibility to exchange points for selected products or services,
- BENEFITS FOR EMPLOYEES' CHILDREN from the company's social fund,
- ADDITIONAL FAMILY LEAVE - for the birth of a child or adoption, to care for a family member or for bereavement (additional leave beyond the terms of labor law),
- PROJECT WORK OPPORTUNITY (e.g., ambassador program, mentoring, digitization projects),
- DIVERSE TEAM - working in a diverse team and the opportunity to use foreign languages in your daily work,
- ACCESS TO TRAINING PLATFORM - training tailored to your needs and career goals,
- RECOGNITION - points that can be exchanged for various products and services,
- PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year,
- EMPLOYEE REFERRAL PROGRAM - have a say in who you work with and get an attractive financial bonus,
- NO FORMAL DRESS CODE - we welcome people as they are and see diversity as a value to the company.
Curiosity, Inclusion, Teamwork:
Nobody is flawless, and not all career paths are the same. The important thing is that we have the will to learn and develop ourselves further. Because we know that career also means having to find your strengths first. Apply now, even if you don't fulfil all the requirements (yet). We look forward to getting to know you!
Your next step? Now apply online!
Please upload your CV including salary expectations.
If you have any questions about the application process, please contact us via LinkedIn.
Note: Schneider Electric does not accept unsolicited application documents from recruitment agencies. Should Schneider Electric consider a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be asserted against Schneider Electric.
Learn more:
You can find us on LinkedIn - make sure you don't miss any news.
You can find everything about Schneider Electric as an employer here: https://www.se.com/pl/pl/
Why us?
At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.
We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.
We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.
If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.
Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.
34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.