C&SP Segment Regional BDM R&R
• Develop Services account plants for SA/MCTAs and work with countries and customer regional leadership.
• Support C&SP Segment (green field) large opportunity pursuit teams to win more Capex and ensure attachment of Services that include I&C , Recurring contracts, Digital Services
• Participate in RSOCs and ensure that the Services portion is included and address any challenges that might impact the project
• Work with country V2s on local site coverage plans, IB tracking and contract/recurring
development.
• Build strong upstream customer relationship and ensure that the local teams are aware of the long term plans/ decision making criterion for service contracts, etc .
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• Create a strong V2 community with each country sharing best practices / key wins during a quarter for common accounts.
• Work with Regional KAMs and engage with Customer operations teams on discussions related to asset life cycle during decision making for award
• Ensures the quality and accuracy of BFO and IB Intel
• Lead multi-country opportunities with C&SP customers, working with Legal Business Partners, lead commercial and contractual negotiations with customer for centralized agreements (Framework, T&Cs, Master Service Agreements)
• Collaborate with the Service BMs in US and Europe to understand best practices and replicate key success initiatives in EA zone
• Follow and track success for the Top 15 "Elephant" opportunities / "must wins". Understand critical success factors and support closure
• Serve as the SPOC for MCTAs in the zone for the customer for any escalations related to Services topics
• Support localization of all global contracts in new countries to ensure a smooth customer experience
NOTE: Need to include account plan execution, planning and coordinating. Expecting for every Strategic Account and MCTA a 1 page services plan to execute on and fully is integrated into a global growth plan.
NOTE: Need to have someone who fully integrates themself in the segment and embedded into the teams supporting C&SP - keeping close to the community of C&SP
Qualifications
BE & MBA
Schedule: Full-time
Req: 009BYN