At Schneider Electric , we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.
We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.

End-to-End Digital Customer Relationship 's mision is to deliver frictionless End-to-End digital relationship of the future for our customers and frontline employees, to enable growth and customer loyalty. E2E DCR is combining business and digital capabilities, a customer journey approach, data intelligence and strong governance with Business Units and Operations to drive a customer relationship transformation globally that makes it easdy for customers to do business with Schneider digitally.

• Be the digital functional owner of its scope: understand the technical solution, be able to describe it to business and suggest evolutions to answer new request.
• Work closely with stakeholders to understand business objectives, gather requirements, and translate them into comprehensive functional specifications.
• Collaborate with software development teams to communicate these requirements, agree on the solution, verify technical feasibility, and ensure alignment with project goals.
• Conduct thorough analysis of end-to-end processes, identify areas for improvement, and propose innovative solutions to enhance operational efficiency.
• Document user stories, use cases, and process flows to facilitate clear communication and understanding between business and technical teams.
• Participate in testing and validation activities to ensure that developed solutions meet business requirements and quality standards.
• Contribute to continuous improvement by providing insights for enhancing functional analysis practices and methodologies

• 3+ years' experience working in IT product, analyst, functional or architecture roles
• Bachelor's degree in business administration, Information Technology, or related field (technical background required).
• Comprehensive knowledge and hands-on experience with MDM environments.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong understanding of analysis methodologies, tools, and best practices within a software development context.
• A desire for continuous learning and staying updated with emerging technologies.
• Experience in Agile methodologies and leading business analysis efforts in Agile environments.
• Understanding of service business processes is a plus.
• Experience with Informatica Cloud and AWS environments is a plus.
• Certification in Business Analysis (e.g., CBAP) is a plus.

• Due to the nature of this position sitting on a global team, fluent English communication skills (written & spoken) is required.
• Technical acumen: can understand & validate development proposal vs. functional requirement
• Ability to see the consumer perspective and act as their advocate.
• Strong interpersonal skills, with ability to communicate and convince at various levels of the organization, and in a multicultural environment.
• Ability to effectively multi-task and manage priorities.
• Strong analytical and synthesis skills
• Initiative to uncover and solve problems proactively.
• Ability to understand complex software development environments.

• Life insurance.
• Flexible compensation: Ticket restaurant, Health Insurance, nursery, training, pension plan etc.
• Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects and mentors around the world.
• Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.
• Recognize and be recognized through our StepUp program.
• Club Schneider: discount on products and services throughout Spain.
• Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.
• If you like to go to the gym, we have a special agreement with Andjoy Become a Schneider shareholder with our "WESOP" program.
• Many more benefits per site ... !