Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment .
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Great people make Schneider Electric a great company.
As a Financial Asset Coordinator in our Monterrey Hub , you will be responsible for ensuring the complete processing of tickets/requests related to Nonstandard IT hardware and accessories. This role will include tasks such as working with Service Now reports, the procure to pay process, operational analytics in Excel and other Microsoft applications, and providing continuous support to end users in the North America region (US and Canada).
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Responsibilities
- Support and execute key aspects of the procure to pay process.
- Work on the complete ticket lifecycle management daily, from vendor quote to goods receipt.
- Provide constant support to end users via myriad means of communication and timely action.
- Work with team members to create useful reports that provide insight or otherwise add value to the team.
- Analyze and update reports to ensure a proactive approach and action to pending tickets.
- Audit operations related to asset governance, particularly requests for nonstandard IT hardware items.
- Support charge-back aspects of the procure to pay process.
- Resolve support tickets related to Tableau or other Microsoft applications reports.
Qualifications
- Excellent time management and prioritization skills and initiative to act and resolve issues effectively and efficiently.
- Ability to influence teammates and stakeholders towards achieving well-defined goals and metrics.
• Collaboration: Work effectively with individuals, IT teams, and external vendors.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
Skills
- Advanced Microsoft Excel
- Service Now (Ticket Management)
- Advanced Communication Skills
- Project Management
- Proactivity
- Collaborative Skills
- Desired, not required: Tableau basic proficiency, Microsoft Power BI, Microsoft Power Automate
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.
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Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.
Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Schedule: Full-time
Req: 009CXR