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Great people make Schneider Electric a great company.

What do you get to do in this position?

Showing a strong customer satisfaction and efficiency acumen, combined to an excellent capacity to evaluate and appreciate technical situations and a proven ability to drive resolution of complex issues, GreenStruxure's Director of Asset Management and Field Services organizes and manages the teams in charge of ensuring that assets under management are kept in perfect operating conditions and outperform their expected production. This is achieved in the cost framework defined upstream during the brick development process, and supported by contracts with all third parties involved, OEM partners with warranties covering the equipment they supply and O&M service providers for all over activities.

He/She will engage and coordinate internal or external resources needed, demonstrating a strong direct and functional management capability.

He/She leverages internal and external tools made available by the organization and keeps his team to the highest levels of training on these tools.

Essential Responsibilities

In collaboration with Energy Asset Operations and Engineering SME's, the Field Services & Asset Mgnt Director is responsible for:

During Bricks Architecture development

o Participation to the selection and definition of the bricks to optimize the TCO
o Service strategy to support the expected performance of the asset over the lifetime
o Asset Management Plan definition
o Services operations execution strategy
o Negotiation of service contracts with O&M to execute the AMP
o Negotiation of warranties with OEM supporting the AMP
o Participation to the specification of the Service tools and dedicated applications

During Project development

o Asset Management Plan Cost Estimates for special projects (when assets not covered in the asset brick library) to support a quote
o Support to the project cost optimization once the project is in tendering/negotiation phase, when
applicable.

During asset operations

o Interactions with Offtakers and Asset Owners, whatever the nature of the request, outbound or inbound,
o When appropriate, monitoring of asset performance in the digital platform
o Log Case management (Registration, qualification, scheduling, dispatch, updates)
o Service requests & operations management with appropriate owners (internal or external),
preventive or corrective, onsite or remote when possible
o Management of OEM warranties, onsite intervention, spare parts
o Fulfilment of service contracts by O&M providers
o Training and work delegation with team members

Qualifications

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if you fit the following requirements:

• Engineering degree
• Master's degree in Computer science, Electrical Engineering, or related field (optional)
• Direct management of a team of tech support individuals (starting with 3 FTE, potential to scale with the business)
• On demand expert resources in Engineering team to address complex technical cases
• CMMS, ERP, internal tools (BTGO)
• 10-15 years industry experience (Renewable Energy, Utility, Solar & Storage, EAAS).
• O&M experience in renewables appreciated
• Customer support & Field Service management experience is a must,
• Hands-on demonstrated experience
• Direct and functional management experience
• Able to live in Monterrey, Nuevo Leon, Mexico
• Able to work under Hybrid scheme - work from home policy for 2 to 3 days max/week
• International travel will be required on regular base (20 to 40 % of time)
• Working across time zones may require flexibility in working hours

Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, a culture of wellness, and more great benefits above and beyond a typical employer. Click to find out more about working with us: http://se.com/mx/carreras

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric.

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Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Schedule: Full-time
Req: 0090HN