The main mission of the Field Services Customer Project Manager are:
• To manage execution of Field Services customers projects following applicable company policies and processes (CPP4S
Customer Project Process for Services).
• To lead project team (Design, Planning, Purchasing, Contract, On-site implementation... ) and insure customer
satisfaction, safety compliance and financial performance.
• To manage Customer relationship and third parties within project scope. Accountable for project execution according to
contract & specifications.
Execution of Field Services projects is done according to specific rules:
- Project Category C: Project flow with limited technical/ contractual risks, managed through local Service Centers.
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Typically supply and delivery of IG with standard OG, Simple site activity as maintenance, installation, break fix...with
standard procedure on Schneider product/equipment for regular customers with no contractual risks.
NB: Field Services projects management is defined according to specific rules according country maturity grid validated at
global level and project complexity level
Lead the project Launch
• Budget confirmation and project profitability
• Project hand over with tendering team and Project file analysis
• Ensure Order Manager book project properly within ERP including invoicing plan.
• Validation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)
• Schedule validation and preparation of project planning and clear milestones.
• Set-up project organization/team and responsibilities definitions
• Risks analysis and potential change order identification
• Organize Internal kick off meeting.
• Send PO Acknowledgement receipt to customer and confirm the "Coming into Force"
• If requested by Customer, organize customer kick off meeting.
Lead the project team through task planning
• Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till
completion.
• Animate the communication within the team.
• Ensure site activity scope & schedule is communicated to FSR manager/planner
• WO creation in BFS for site jobs and scheduled in line with project schedule.
• WO to be created at project booking stage
• Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its
contractual rights.
• Systematic review of deviations against specifications.
Qualifications
Engineering Degree
• Technical requirements
• Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
• Schneider Electric Services Offer knowledge is required
• Mastering project management software tools (MS Excel, MS Project)
• Language requirements
• English fluency is a must
• Another language will be valuable
Schedule: Full-time
Req: 009135