Schneider Electric has an exciting opportunity for the right person to join our experienced team as a Field Service Engineer supporting a diverse and exciting customer base, including several blue-chip accounts, covering the region of London and East Anglia.
You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.
What will you do?
• Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
• Take ownership of your customer base to meet/exceed our contractual requirements
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• Delivering a best in class service
• Working closely with the customer to identify operational issues that we can resolve
• Provide clear and concise service reports that demonstrate the value of Schneider Electric
• Proactively identify and provide quoted solutions for improvements, upgrades or repairs
• Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
• Advise and assist Operations Managers and Sales with larger opportunities
• Identify project opportunities on your accounts and on potential new business accounts
• Work closely with your team coordinator to ensure that the team's operational objectives are achieved
• Take part in the team call out rota and support other members of the team where possible
• Take pride in your role at Schneider Electric by presenting yourself in a smart and professional manner
• Embracing and become a role model for Schneider Electric process and policy adoption, delivering service in the region to the highest ethical standards
• Ensure you continue to develop your technical and industry knowledge through the Schneider Electric training school and keeping abreast of technological developments in the industry
What qualifications will make you successful?
• Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience would be beneficial but not necessary
• You possess previous experience in the Field Service environment, where you had to look after customers
• You are a motivated individual who would be willing to learn about the product range Schneider Electric can offer its customers
• Be able to demonstrate related work experience and a strong track record in similar role
• Positive attitude and constructive approach
• Fluency in English (written and verbal) is a must
• Hold a full driving license
What's in it for me?
You can look forward to growing your career in a dynamic workplace with significant personal responsibility and attractive development opportunities
Flexible working models to ensure a balance of family and working life
Optimal support on your career path through regular training opportunities
A dynamic and personal atmosphere, working with a global energised team
A company culture that encourages performance and cooperation
An attractive compensation package including the comprehensive fringe benefits expected of an international company
Flexible working hours and reduce week hours can offered to the right candidate.
Who will you report to?
You will report to Tracey Holder who is our Service Operations Manager
Let us learn about you! Apply today.
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Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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