The Role: Enterprise Service s Sales Representative (ESSR)
We are looking for an experienced Enterprise Service s Sales Representative to expand Services business in Japa n.
About
The Enterprise Services Sales Representatives d eploys all sales actions in order to maximize the installed base services with assigned key customers including global strategic accounts in electro-sensitive, electro-intensive segments and driv es complex deals and multi-site opportunities having qualified installed base. He/she is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, consulting, modernization and digital Services of electrical equipment installed at the customer's site. This position is responsible for developing and maintaining relationships with key customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. The ESSR addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. The E SSR leverages the Tendering team to create timely proposals. He/she will interact with Key Account manager in other Business Units and also with Inside Services Sales Representative and Services Operation teams .
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What will you do?
• Develops and executes annual sales plan for key customers in their account portfolio.
• Educates customers on all products and services with special attention on recurring and digital offers
• Cross selling of Service s portfolio - Power, Secure Power & Cooling, Digital Energy, Industry
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Utilizes CRM Software ( Salesforce ) for sales funnel management, account planning, performance and opportunity detection
• Provides monthly forecasts, using CRM , and summaries in a timely manner
• Participates in the preparation of analysis and reports on S ervice s performance
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds.
• Works closely with Inside Service s Sales Representatives and the B usiness Units account managers to maximize business opportunities
• Gives t he Services Marketing leaders Offers feedback and needs
Qualifications
Who would be successful?
• The successful candidate should have a 4 year college degree or equivalent work experience and >5 years technical sales experience
• Account management skills
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Services business .
• Excellent verbal and written communication skills including C-level customers
• Good knowledge of power, secure power, industry systems.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance
• N ative speaker level for Japanese , business level of English (written, verbal)
Schedule: Full-time
Req: 0092S9