What will you do?
The main responsibility of the Data Steward is to ensure our customers' covered products and entitlements are properly set up in the system to allow for seamless contract execution. This problem solver is proactively mitigating potential issues and ensuring data integrity.
Data Steward Responsibilities:
• Align customers purchased products to the proper contract in Salesforce.
• Manage customers digital entitlements copying them from our EAA platform(s) into the customers profile in MySchneider
• Resolve any EcoCare data inaccuracies in Salesforce and MySchneider
• Ensure assets set up in Salesforce aligns with the Connected Services App
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• Set up & manage digital entitlement banks
• Fulfill other standard data requests, data validation, data entry, data quality reporting, data cleanup.
• Support EcoCare contract managers and Customer Success Managers
• Fulfill ad hoc reports, and provide assistance to local team whose work is in line with the Digital Services objective.
• Perform other related duties as assigned by NAM and PLP leadership team.
Qualifications
- Data Steward Requirements:
• Any Bachelor's degree
• English language (writing, speaking, and reading) proficiency
• Detail oriented
• Strong problem-solving skills
• Project Management skills
• Able to function in a reactive environment
• Able to self-audit work
• Must demonstrate ability to work on multiple tasks at any given time, prioritize work, and meet deliverables and deadlines.
• 3+ years experience using salesforce
• 1 Full-Time position available
Schedule: Full-time
Req: 008WMT