DCIM Specialist - Data Centre Software - Entry Level

Secure Power

Sydney, NSW (Hybrid Work Environment)

Must have full working rights in AU to be considered for this role

• Most Sustainable Company in the World, TIME Magazine 2024
• LP Gender-Equality Index (GEI), Bloomberg
• Inclusive Employer, Diversity Council Australia
• World's Most Admired Companies, Fortune Magazine
• Most Sustainable Corporation, Corporate Knights

Do have experience using Networking Protocols?

Do you have a few years of professional experience after graduating from university?

Do you want to be mentored and supported in your career?

We have an exciting opportunity for a passionate individual to join the Secure Power team as a DCIM Specialist in our Sydney office.

The DCIM Specialist will perform the deployment and configuration of the EcoStruxure IT software suite.

You will represent Schneider Electric and perform onsite and remote troubleshooting of EcoStruxure IT Software to our customers.

We're looking for someone with basic network protocols like SNMP, Modbus RTU & Modbus TCP, and eager to solve problems for our customers in a Data Centre environment.

This is a rare opportunity, and you will be given the tools and support to grow in your career while working with some of the best in the industry.

The DCIM Specialist role is entry-level and would be best suited for those with a few years of experience after graduating from university.

Freedom Inspires Innovation

We trust and empower our people to work flexibly, allowing them to thrive and perform at their best.

Our objective is to build teams that are motivated and enabled to perform, making Schneider Electric a great workplace.

What We Offer:

• Career Growth Opportunities: With access to over 50,000 learning solutions, you'll have the support to shape your unique work-life journey.
• Inclusive Leadership and Mentorship: Networking programs tailored to support you in growing your career
• Inclusive Culture: We welcome individuals from diverse backgrounds and encourage applications from all, including women and the LGBTQI+ community
• Family-friendly Policies and Flexibility: Hybrid work environment, Paid Leave, Carer's Leave, Grandparent Leave, Community Service, Family and Domestic Violence Leave, Miscarriage Leave, Child's first day of school

Responsibilities

• Ability to identify DCIM problem statement and provide solution proposals
• Monitor the scope of work with a defined project plan
• Assign internal work orders using the management tools provided
• Perform onsite and remote troubleshooting of EcoStruxure IT Software
• Use network protocols like SNMP, Modbus RTU & Modbus TCP
• Collaborate with the team and clients to maximise customer satisfaction

Ideal Candidate

• Degree in a technical discipline (Computer Science, Electrical Engineering, etc) or equivalent experience
• 1 to 5 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.
• Held customer-facing positions in customer support
• Basic Network protocol knowledge
  • Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.)
  • Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus)
  • Structured cabling components and concepts (patch panels, fibre, copper)
  • Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU)
  • VMware vSphere ESX/ESXi VM configuration
  • PCNS configuration
• Ability to work flexible hours with travel up to 50% required

Nice to Have, but Not Mandatory

• Certification in Schneider DCIM software's is a plus
• Certification in networks and routing concepts would be a plus, but not mandatory.
• VMware Certified Professional or equivalent would be a plus
• Microsoft Certified: Windows Server Hybrid Administrator Associate - Certifications (or equivalent) will be an added advantage
• Nutanix Certified Professional or equivalent will be an added advantage

We aspire to be the most Inclusive and Caring company in the world, by providing equitable opportunities to everyone, everywhere and ensuring all employees feel uniquely valued and safe to contribute their best.

We'd love to hear from you!

APPLY TODAY!

#LI-FG1

#LifeIsOn

#SEGreatPeople

Equal Opportunities for Everyone, Everywhere

We welcome people from all walks of life and encourage applications from women, people from culturally and linguistically diverse backgrounds, the LGBTQI+ community, people living with disabilities and Aboriginal and Torres Strait Islander people.

As a long-time champion of women, Schneider Electric is proud to be included in the 2022 Bloomberg Gender-Equality Index (GEI) for the fifth year in a row. We will continue to make progress in areas of gender equality, equal pay, pro-women brand, and inclusive culture. Join our team and be in an inclusive environment where we believe in equal opportunities for everyone, everywhere.

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

Responsibilities

• Ability to identify DCIM problem statement and provide solution proposals
• Monitor the scope of work with a defined project plan
• Assign internal work orders using the management tools provided
• Perform onsite and remote troubleshooting of EcoStruxure IT Software
• Use network protocols like SNMP, Modbus RTU & Modbus TCP
• Collaborate with the team and clients to maximise customer satisfaction

Ideal Candidate

• Degree in a technical discipline (Computer Science, Electrical Engineering, etc) or equivalent experience
• 1 to 5 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.
• Held customer-facing positions in customer support
• Basic Network protocol knowledge
  • Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.)
  • Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus)
  • Structured cabling components and concepts (patch panels, fibre, copper)
  • Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU)
  • VMware vSphere ESX/ESXi VM configuration
  • PCNS configuration
• Ability to work flexible hours with travel up to 50% required

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.