Capitalizing on in-depth knowledge of customer process, applications, and decision criteria in his/her segment. The Pre-Sales Engineer works inside a country or region closely with the Sales to bring a differentiating value proposition to the customer, leveraging the complete Schneider Electric offer portfolio (Multi BU / Tier 3 solutions).
A. Responsibilities/Activities
1. Work with sales team on the relationship and technical management of large deals including influencing tenders prior to being released, as well as our technical response and compliance to tenders.
2. Coordinating and providing technical seminars for both business partners and end users
3. Educate Consulting Engineers and End Users on IT InfrastruXure (ISX), Schneider Electric datacenter products, solutions and double conversion technologies.
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4. Provide datacenter product and solution training to the sales team and partners.
5. Provide technical training on all Schneider Electric products and solutions for partners and Account managers.
6. Support key account managers and internal sales representatives from a technical standpoint on datacenter products and solutions.
7. Interact with end users to understand their datacenter, server rooms cooling, or critical power infrastructures, and provide customized solutions for their requirements
8. Proactively find and influence key decision makers, to develop their preference towards Schneider Electric technologies and solutions.
9. Provide both pre- sales product support for identified high end clients.
10. Provide both pre- (80%) and post- (20%) sales product support for identified high end clients.
11. Reporting on various aspects of the job
B. Detailed Key Result Areas
- Customer - Develop strong working relationships with the client and internal support
- functions to improve solutions delivery and maximize opportunities for repeat business.
- Quality / Governance - Developing and promoting company standards.
- Customer Application Knowledge - Ability to understand the customers technical and application needs, to promote the appropriate Schneider Electric offer that meets the customer requirements.
- Influence & Convince - Present sound arguments with energy and conviction.
- Understand and respond to others' needs and agendas. Leverage own network to build support. Create a foundation of support through integrity and consistency.
- Designing of full turnkey datacenter solutions.
- Specifying cooling, power, servers room, monitoring for large data centers.
- Proposing Data Center Management software for datacenters and server rooms.
- Designing electrical single line diagram (SLD) for complete datacenter power requirements.
- Carrying out energy efficiency assessments in legacy datacenters and evaluating potential savings gained by employing new energy efficient systems based on power usage effectiveness (PUE).
- Presenting datacenter solutions proposals to customers to highlight potential benefits from the proposed offers.
- Achieve Sustainable Results - Ensure successful execution of strategies. Monitor and follow-up on plans using relevant metrics (short-term and long-term). Take the necessary steps to overcome obstacles and push goals. Maintain high levels of energy in a fast-paced environment.
Qualifications
C. Competences
a) Customer: Develop strong working relationships with the client and internal support functions to improve project execution and maximize opportunities for repeat business. The individual must have strong customer focus.
b) Customer Application Knowledge: Ability to understand the customers' technical and application needs, in order to promote the appropriate Schneider Electric offer that meets the customer requirements mainly in offer domains applied to Critical Power, Cooling, for Industrial Mission critical application, Datacenters, as well as Infrastructure Management Software's .
c) Influence & Convince: Present sound arguments with energy and conviction. Understand and respond to others needs and agendas. Leverage own network to build support. Create a foundation of support through integrity and consistency
d) Finance Literacy: Ability to consider the financial dimension in all business matters.
e) Communication: Ability to communicate effectively at all levels.
D. Education and Experience:
a) Mechanical / Electrical / DC systems Engineering with HVAC qualification.
b) Project Management qualification/training.
c) Must have 3 to 5 years relevant experience.
d) Demonstrate key mechanical and electrical competencies and theory.
e) Know and apply safe electrical practice according to guidelines set by relevant electrical safety supervisory bodies.
f) Exposure to Schneider Electric IT infrastructure solutions is preferred.
g) Have a strong working knowledge and experience of the purpose and infrastructure of a Data Center. In-depth knowledge of Electrical and HVAC systems for Datacenter application, as domain of expertise:
- - Generic mechanical room cooling infrastructure such as chillers, Cooler Units, and -
- - Various air distribution methodologies,
- - Critical Power Infrastructures UPS and Batterie storage systems
- - Hybrid Edge and Datacenter Server room infrastructure
- - Prefabricated Modular Datacenter
h) Knowledge of physical threats monitoring, and datacenter infrastructure management software would be an added advantage.
i) Competent in use of basic IT programs such as MS Word/Excel or similar
E. Requirements
• Drivers' license (Valid)
• Datacenter Certification (CDCP, CDCS, CDCE, TIA 942, ..) preferable.
• Uptime Accredited Tier Designer certification would be an added advantage
F. Team: This is an individual contributor role with no direct reports, but requires someone with good team work capabilities.
G. Breadth: This role will support the KSA region primarily with opportunity to support cluster related countries as well.
Schedule: Full-time
Req: 0091WX