• Two senior positions available within an expanding area of operations
• Enjoy a new career challenge focused on Customers, Growth and Success
• Central Macquarie Park location - flexible hybrid working + bonus + benefits

About Us



Schneider's purpose is to create impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider we call this Life Is On. Our Mission is to be the trusted partner in Sustainability and Efficiency.

PS = did we mention that we were where we were recently named the "World's Most Sustainable Company" by TIME Magazine? Click here for more info.

The Opportunity

Our Digital Services team are currently seeking Customer Success Managers to be based in Macquarie Park (Sydney). These newly created senior positions will see you playing a lead role with an established Customer base and expanding our Annuity Contracts within an organisation that is experiencing an exciting time of sustained growth.

Supporting our Customers on their digital journey and business transformation, you will enjoy a market that is full of opportunity. With a range of long-standing Customers and others that are seeking our market-leading technical solutions, this is expanding to include; Data Centres, Critical Power, Cooling and other lifecycle services, just to name a few.

Key responsibilities will see you;

• Play a hands-on role in the successful management of both Digital and Non-Digital Contracts across a diverse and growing customer portfolio, with one position focused on the expansion of our Annuity Contracts
• Ensure you build and maintain a deep understanding of our broad range of innovative technical products and related offers to support a growing portfolio across an expanding Customer base
• Develop Customer relationships and maintain an intimate knowledge of their operations, assets, key contacts, commercial terms, risks and other their overall operational profile
• Execute strategies as you collaborate with a variety of internal teams in order to achieve business objectives, ensuring you are effectively managing commercial terms
• Utilise data and all things digital, ensuring Customer requirements are achieved through technologies that enable success, including installs and other ongoing deliverables (upgrades, modernisation etc)
• Promote market leading products and other technical solutions for our diverse Customers, enabling them to achieve new efficiencies while supporting their ongoing success
• Play a Consulting role as a first point of contact for Customer issues and provide technical expertise in relation to asset performance, providing technical solutions that meet the complexity of their growing needs

About You

You will leverage your proven ability to think differently in the pursuit of business results and you want to learn. You could be an up and coming Marketing professional (product or offer management). Someone who has acted as an Account Manager (or similar) and brings a true passion for technical products.

• Relevant tertiary qualifications and previous experience in a similar senior position (Customer Success or strategic Account Management)
• Previous experience in the use of a CRM (ideally Salesforce), confident in utilising data to inform stakeholders and support solutions
• Strong proven Customer driven background through your track-record for achieving tangible outcomes and growth
• Proven ability to collaborate with varied stakeholder groups through your well-developed interpersonal skills
• Commercially sound, aware of key terms and conditions and able to negotiate outcomes at all levels
• Growth mindset, well-developed digital skills and an aptitude to absorb technical details
• You have the capacity to navigate the complexities of a large organisation and operate with rigour
• Those with a technical (products/solutions) background will be viewed favourably

The Perks

We offer a competitive salary package, Mobile Phone, Laptop, access to our employee share plan and so much more! Beyond this we offer a chance to build your career within our global organisation. With our game changing 'Open Talent Market' you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills. The opportunities are at your fingertips.

• Flexibility at Work and Global Family Leave
• Option to participate in our Share Program, with discounts and company contribution for employees
• Potential opportunity to purchase annual leave
• Discounts at major vendors such as; Clipsal, JB-HiFi and Hoyts just to name a few
• Continuous training on Schneider products
• Exposure to a market leader in sustainability and automation
• Working in a well-balanced team and inclusive environment

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

All applicants must have working rights in New Zealand at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.

#LI-JM7

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.